Easy to deal with and quick turnarounds

Extremely satisfied

Very satisfied. I originally booked the cheapest Toyota, but when picking up the car, the staff asked me where I was heading. I mentioned I was going to Wollongong and back, approximately a 200km round trip. They ended up upgrading me to a high-end electric vehicle for free. No need for gas or charging, and the experience was excellent.

Average

There weren't many people in the morning, but each transaction takes some time. It's recommended to arrive half an hour early. The process is simple and efficient.

The waiting time is about 5 mins. However the document process took about 20 mins as the computer hanged(told by the staff) or she is very slow in doing her work