Overall very good.

Brand new car, practically still running in. Spacious and supports Apple CarPlay.

Perfect

The staff was good but there was an issue to find a near by perrol pump to give FULL Fuel back, although it was close to full but the company didn’t accepted and had asked my to pay over THB 800/- for which i again had to look for a near by gas station and just had to soend about TB 240/- to get the fuel tank full but really faced some trouble to returned to terminal 1 arrival point as the GPS link provided by Hertz was taking me to terminal 1 departure. I still want to thanks Hertz staff to accept the car at the departure hall while not charging me anything extra.. but i belive had paid a good amount for car rental and insurance So was expecting Hertz team to accept the car on a first go itself instead me going back to gas station and getting it done just at the mere cost of THB 240/-

Like: Hassle free, everything I planned the car and service would be like.

Like: Granted my request immediately for a 4WD upon picking up the car.
Dislike: Have to wait for 2 weeks before bank reverses my deposit. Deposit of 10,000 baht is on the steep end.

Like: The excellent car, professional service and value-for-money. It made the experience of driving a car in Thailand to far-above expectation.
Dislike: The tires were much older than the car itself. We had a puncture in-the-middle of nowhere. We were very lucky that a local mechanist suddenly appeared and changed the tire. He showed us that this was not the original tire of the car but, like the other tires on the car, much older and second-hand.