Excelent service

About Europcar: 9.2 /10
Dislike: The car, an Opel Corsa, was very unconfortable. The 3 persons got backpain during the 500km we drove.
Reviewed: Mon, Jul 16, 2018
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Germany


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Medium SUV | Jeep Compass or similar
About Europcar: 10.0 /10
Nice car
About QEEQ: 10.0 /10
Easy book
Reviewed: Sat, Sep 28, 2019

Javier M.M.

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Compact | Volkswagen Golf or similar
“Buen servicio a buen precio”
About Europcar: 7.3 /10
En la recogida en el aeropuerto de Munich, el personal fue muy antipático y cortante, aunque eficiente. En el interior del coche había restos de comida, y de algún líquido pegajoso, pero lo dijimos y nos lo limpiaron antes de salir. El punto de recogida no estaba en donde ponía la documentación, y necesite cuatro llamadas para que me diesen una nueva dirección. Esto me hizo perder tiempo y consumir gasolina, pero no me penalizaron por ello.
About QEEQ: 10.0 /10
Reviewed: Thu, Aug 8, 2019


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Compact | Opel Astra or similar
“so so”
About Europcar: 6.7 /10
The service at europcar was terrible this time. I rented cars there for the last 5 years.....convenient and friendly. on the day of pick-up I called in to find out if I can pick up the car an hour later (5pm instead of 4pm), I was told NO PROBLEM. Arriving at Europcar I found out, that the store closed at 4pm. I had to spend the night in Ravensburg and pick up the car the next morning. I did not get re-imbursed for the day I had no car. Turning the car in was also a problem, I was told to drop off the car in Friedrichshafen, since the location closed permanently. This was VERY inconvenient for me. I had to find somebody to pick me up to get back to Ravensburg. No transportation was offered. (I was told to take the train or a bus!!!) Voucher # 1102622252. On top of it....I hated the car!!!!
Reviewed: Wed, Jul 17, 2019

Jemmy Surya

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Mini Van | Volkswagen T6 or similar
“Everything ok”
About Europcar: 10.0 /10
Everything good, only when we drop off theres a little scratch that we dont know about it (nothing happened) and it didnt mentioned in the form too. They said its up to europcar germany (we rent in germany and drop off in switzerland. We dont know is it going to be charge to us or not, hopefully not. If not charged so we give 100 for our experience with europcar.
About QEEQ: 10.0 /10
About price drop thing, we didnt experience anything. But i cancel my first booking because we found out that the price is lower after 1-2week, so we cancel and rebook with the new lower price
Reviewed: Wed, Jul 3, 2019


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Compact | Volkswagen Golf Estate or similar
“Beware of Europcar trying to charge for damage that is already there - take photos of the whole car.”
About Europcar: 6.3 /10
Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
About QEEQ: 8.0 /10
Reviewed: Tue, Feb 26, 2019

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