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Live Chat Email Us Service Code: 1494713035

Great Value

Reviewed: Tue, Oct 8, 2019
About Hertz: 8.7 /10
Car had tiny boot, had to put some luggage in back seat.
About QEEQ: 10.0 /10
Great rates
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on Hertz in New Zealand

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Medium SUV | Toyota Highlander or similar
Reviewed: Thu, Dec 8, 2022
“Getting "lost" in Hert'z + Auckland's confusing and understaffed airport is not fun”
About Hertz: 5.0 /10
I arrived in auckland domestic terminal with 4 large luggages and 2 small ones. I went to hertz in domestic terminal. The staff told me, my booking is in the international terminal. I had to brought all the suitcases walking over 15 minutes because I couldn't take the terminal bus. Once in the international terminal, I went all the way to the car rental pick and found there is nobody in the counter. I asked someone inside the parking lot, apparently I had to go back to inside the international terminal because the counter is in there. (Thanks to the confusing signs I walked back again to the internal terminal counter). There was only 1 staff there and she was nice and polite. Got my keys and walked back to parking lot. After I drove off, there was no one to verify if there was spots or defects in the car but fine with me. Few days later, I went back to return the car, again there was no staff in the parking lot. I was confused because I expected I could check out immediately and someone would check if the car is fine and release my deposit. So I just parked the car, brought the key with me. I walked back to the terminal, and found the counter empty. There was a sign saying "be right back in 15 mins". I waited 15 mins, there was still noone. Luckily there is a key drop. So I dropped my key there. This is the most surreal car rental experience I've ever had. There is nobody who received the car back, I just dropped the key. I hope nobody is going to do anything weird with the car while I dropped of the car.
About QEEQ: 8.0 /10
I booked the car but was not told that I should go to the international terminal counter instead of the domestic counter. That was slightly confusing because I had to walk pretty far to get there. I also blamed Auckkland airport for being very confusing and understaffed for my trouble.

Y.MIHARA

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jan 8, 2020
“実は海外旅行でレンタカーを借りるのは初めてでした。”
About Hertz: 9.7 /10
ネルソンの空港が新しくなってレンタカーのカウンターが新しくなっていましたが、すぐわかりました。カウンターで電話すると5分で来てくれて対応していただけて言葉わからない私たちに親切に言葉アプリを使って説明してくれたのでちょっと時間がかかってしまい申し訳なかったです。 最後駐車場の出方が分からなくてまた来ていただく事になって時間がかかったのですがおそこは国によって違うのだから説明をして欲しかったと思いました。
About QEEQ: 10.0 /10
今回飛行機の時間が5時間遅れてそれも遅い時間の飛行機だったのでカウンターに連絡できないところをカスタマーのスタッフさんにチャットとメールでお手伝いいただきとても助かりました。ありがとうございました。
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A.Singh

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Jun 30, 2019
About Hertz: 10.0 /10
Just one word AWsm
About QEEQ: 10.0 /10

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Standard | Mazda 6 or similar
Reviewed: Sat, May 4, 2019
About Hertz: 9.7 /10
The process to pick up the car was easy. My only reason for having to wait a little while was due to an overseas visitor (with limited English) picking a car up before me.
About QEEQ: 10.0 /10

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Apr 30, 2019
About Hertz: 7.3 /10
The counter staff was extremely rude from the starting point and as a result I will NEVER EVER hire a car if the supplier is Hertz. I would rather take a taxi.
About QEEQ: 8.0 /10

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