For a vehicle listed as full sized, it was a little smaller than expected, so we upgraded the size.

Excellent service and I felt as if we’d had an upgrade.

Easy to use and Because of flight cancellations I’d had to cancel and rebook the car it was all fuss free and easy.

Excellent service all round.

Good service and special deal was excellent.

They should have told us that upon return they would need the mileage. Although it was unlimited mileage, they needed it. I felt that it was THEIR JOB to do it, and not the customer. We had to exit the hotel and go to the parking lot to get it.

Like: Loved everything about my experience. No strings arrache. Just walked in grabbed my car and left. Some of the best memories of my entire life were made during these 3 weeks with our car rental. Nothing like a family road trip.
Dislike: Nothing really.

Dislike: Had difficulty refilling vehicle; No assistance with gas service. Initially, did not know how to use. Late arrival of email explaining from whom vehicle was to be collected. Was totally confusing when I arrived and enquired for EasyRentalCar and was told that no such company existed. Was assisted by Police Officer; no customer rep was present when vehicle was dropped off - early morning, but instructions were given on what was expected. Still in need of an official receipt.