Almost too easy

The pick up and return were excellent . The vehicle was upgraded and in good condition

The booking process was easy and would recommend to any one

Car was better than expected and very good fuel consumption. Staff did their job as expected and were friendly and helpful.

Very satisfied with the price (that is the reason I booked). I feel I received the service I expected, which was very good.

The car was fine and the staff very helpful. The hire location is close to Plaza Espana in a narrow one way street, currently exacerbated by major building works. It can be challenging to collect and return the vehicle with so little space to manoeuvre - a skip full of rubble was being passed over the car as we were trying to hand it back and the traffic was horribly backed up. If europcar could arrange a separate secure area for pickup and return it would be great.

I got the car at night, without inspection damage. The next morning I saw a lot of damages on the car. Bit not all damages were indicated in the contract. So I took a photo of all the damages.