Unpleasant Experience

J.Ortega

Portugal

Reviewed: Thu, Jul 4, 2019

About ILHA VERDE: 6.7 /10

The overall experience of the rental vehicle was fine with the exception of the staff. In particular, there was a woman at Ilha Verde who was very impolite. She was very frustrating to deal with and she left you with the impression that she could care less if you rented Ilha Verde's vehicle. It was almost as though she was daring you to walk away. I will return to Faial but will not use Ilha Verde ever again. I don't expect people to cater to me. I'm not royalty. But decent customer service is expected.

About QEEQ: 7.0 /10

Easy to work with and answered all of my questions. I would gladly use Easy Rent Cars again.

Compact | Mazda 3 or similar

1 days rental

Relevant Reviews on ILHA VERDE in Portugal

S.KOONCE

Portugal

1 days rental

Mini | Renault Twingo 2 Doors or similar

ILHA VERDE

Sao Miguel

Portugal

Reviewed: Wed, Feb 12, 2020

“Sao Miguel easier to drive”

About ILHA VERDE: 10.0 /10

The car didn't have much power.

About QEEQ: 10.0 /10

For some reason it showed the rental booked for hotel pickup instead of airport but they easily fixed it.

Saulius

Portugal

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Sep 21, 2019

About ILHA VERDE: 8.7 /10

Engine of the car was too weak for steep roads, only first gear then driving roads more than 10 % . No windscreen washing liquid.

About QEEQ: 10.0 /10

Everything OK.

B.Prid

Portugal

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Sep 14, 2019

“Good but printing the voucher is inconvenient”

About ILHA VERDE: 8.7 /10

I had to rebook my car during my trip to fit my schedule. I was required to print my voucher. I emailed customer service saying I did not have access to a printer. They told me to find one. I had to search the town in Sau Miguel to find one. Printing is not always possible.

About QEEQ: 7.0 /10