The car I received was a Nissan Micra. In no way is this car in the same category of a VW Polo.

They try to uncharge you on everything from extra driver to insurance to even how dirty the car is when you return it!! Avoid them at all costs!!!

DO NOT RENT A CAR FROM THIS PLACE. I visited Kefalonia with my girlfriend and rented a car here for 2 days. We were offered 50 Euro insurance but declined because we had purchased external insurance. The car was inspected by a Europcar team member and scratches and marks were noted. The underside of the car was not inspected. We were EXTREMELY careful when driving around for 2 days. Upon arrival, the car was inspected and we were told that a there was a scratch on the UNDERSIDE of the car and 300 Euros was payable. I can guarantee you that not only did we not cause this scratch, but that the underside of the car was NOT inspected properly in the first instance. Please see the photo of the scratch I was charged 300 EUROS FOR (thank god our amazing external insurance covered this- RentalCover.com)

The deposit is too high and they hold it for too long.

When we picked up car had huge scrape down side. Was told not to worry it had already been noted. We then videoed the damage of the car before leaving airport. We go to return the car & lady tells us their is a huge scrape on the side of the car!! We showed her video she said ok... Unaccepetable. & we should have never been given a car with a huge scrape on it it need to be fixed before renting out.

Europcar staff was very helpful. Especially office in Athens - the manager was fantastic. God bless him. The car. We took it at ATH, it was not very clean in the back seats and the screen viper blade was torn. Everything else was fine.

I was a little bit suspicious about Easyrentcars.com, but after everything went perfect, I will definitely use it next time.