One of Budget's locations is inside a hotel. We arrived an hour later than our scheduled time, and picked up the car in the hotel's parking lot. Although it was my first time renting a car overseas and I was a bit nervous about possible issues, the staff's service attitude was good. I hope I won't receive any local fines afterward.

Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.

Never used before but impressed so far. Like the idea the website continues to look for a better price after booking, although yet to see this work in practice.

Expected Ford Focus, was offered something far smaller. Ended up paying double what we thought we were paying to get larger car which appeared to be old and pulling to one side. During our trip warning light came on regarding tyre pressure. Checked one of the front tyres was bald in patches and there was no spare tyre or repair kit. Headed back to hotel and did not use car for the rest of the day. Had to rely on relatives to ferry us to New Year Function. AA guy came next day & said was technically legal but he offered to follow us to Glasgow Airport for replacement. At least this one was a much nicer car but half way through the last week a warning light came on again about tyre pressure. Checked and all tyres seemed to be ok. Not a happy experience.

Counter staff was very helpful as at first the car was not on site but he arranged for the car to arrive but did not have my contact details to update me. Even with this he was very helpful with updates and did his best to get the car asap. Great staff member and also cleaned the car before i drove away. Car was a Citroen C4 which was fantastic and family now want me to buy one lol. Thank you Budget team.

Fantastic service everything was simple and as agreed, cannot fault Easyrentcars at all and will be booking again for sure.

All very smooth. Had problem with my credit card during the day as I couldn't remember pin. They listened to my problem professionally at all times.

All very impressed. I was particularly pleased to find affordable insurance where excess is covered. The industry needs to find a way to not then have to also block out the excess on a credit card at the desk. If it's covered then it's covered.