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+44-2035140670
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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5854589116
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5854589116
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Disappointed

Reviewed: Tue, May 28, 2019
About Europcar: 6.3 /10
The car that they arrange for us was far from what we paid for. It was at 2017 model Skoda. The car had a lot of external damage and was a very very base model. I told the staff that I felt it was definitely less than what we had paid for and they were not willing to look for anything else more suitable. It is actually the second time they’ve given me a car inferior to the category I’ve paid for. I definitely expect much more from a highly reputable global company. They made us pay and extremely high excess removal price even though the car was well inferior. We actually paid more for the excess waiver fee on the totally scratched and dented older model car than we did for the actual car rental. After having a couple of good experiences with them at the cascais Europecar, I’m quite disappointed that the last two times I have been dealt a very bad hand and they’re not willing to be reasonable. And for this reason I don’t think I’ll ever recommend I go back there
About QEEQ: 8.0 /10
Economy | Renault Clio or similar

Relevant Reviews on Europcar in Portugal

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Small SUV | Toyota C-HR or similar
Reviewed: Thu, Sep 21, 2023
About Europcar: 9.0 /10
Lots of people waiting for pick up.
About QEEQ: 10.0 /10

J.Ribeiro

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Economy | Seat Ibiza or similar
Reviewed: Thu, Sep 5, 2019
“Dissatisfied”
About Europcar: 6.3 /10
I can’t understand how it’s possible that in 2019, the company is still renting cars without AC (particularly in the middle of summer), and with manual windows... I understand that I opted for an economy car but this was ridiculous specially given what it cost me. When I asked for a different car with proper conditions, I was told that it would be a 30euro per day upgrade!!! C’mon! I wasn’t asking for much, just didn’t want to melt in my car during my vacation.

P.Wheatley

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Medium SUV | Toyota C-HR or similar
Reviewed: Mon, Jul 22, 2019
“What You Pay Online Is Not What You End Up Paying.”
About Europcar: 6.3 /10
Impolite and con the customer into getting extra insurance and charge you for the toll device. In effect this almost doubled the cost of the car hire. I will never use them again.

J.Kauffman

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Compact | Renault Megane or similar
Reviewed: Mon, Jun 17, 2019
“Terrible experience. Corrupt location!”
About Europcar: 4.0 /10
Long wait to receive car. No option to check for damage yourself. Upsold at every opportunity. Lots of hidden fees and high taxes. Overcharged in return. Overcharged for additional driver refueling and an extra day. Manager acknowledged mistakes and no resolution has been met. Terrible experience.

Heather

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Economy | Renault Clio or similar
Reviewed: Tue, Apr 30, 2019
About Europcar: 9.7 /10
We waited 1.5 hours to collect our car in Lisbon. The Europcar pick-up office was extremely busy and there was not enough staff. We arrived well ahead of our scheduled pick-up time and it still took an unacceptable amount of time to finally receive the car. Having said this, the staff were trying their best in the circumstances and were friendly and helpful as much as possible.
About QEEQ: 10.0 /10

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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