Both the pick-up and return locations were easy to find. After picking up the car, the staff member was requested to drive us back to the hotel, which they did. The return location was in a designated spot in the airport parking lot. Due to unfamiliarity with the airport layout, the counter staff called a colleague to meet us at the arrival hall entrance for the return. The price matched our expectations, the answers to our questions were clear, the car was in excellent condition, very new and clean, and it happened to be a model I love.