The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic

Nice fast pick up with Kevin, was told all I needed to know n was on my way, drop off with Sam was just as smooth and a nice follow up call the next day from Elaine to check everything was ok, all good

Handy app with good prices

I waited 40+minutes to get the car and the drop off was not in the airport but far away, I needed a bus to go back to the airport, not as planned. The tires where losing air half the way I had orange sign showing. The car was 7years old and the seat belt of the passenger didn’t lock.

Lovely friendly and helpful staff. Had a short wait for car to be cleaned but worth it. Would definitely use them again.

Easy to use and just enough emails sent without being overwhelmed with useless information.

counter staff could not have been helpful practical and friendly, giving us great advice on where to go locally - advice that we followed and were pleased to have done so. Super straightforward on the dos and don'ts including the unique aspects of a Cornwall country lane. So far as I can see the price was way below other Penzance car hire.

all good.