It left me with a nasty taste. I felt I was cheated in a situation which I could not have avoid.

The big problem was after I dropped the car off. I left the keys in their office, on their desk. there was no one at the desk at the time and I thought this would be more convenient for them. There were staff from other car rental firms in the same office. Because I left the keys on the desk and not in a box, I was fined 60 euros. There was no indication that this would happen in the documentation. No harm came to the vehicle because. My impression is that thrifty uses any means it can to extract more money from its customers.