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Best car hire experience ever!

About Dollar: 10.0 /10
Like: Very friendly but eficient staff, free upgrade, no hidden charges, no waiting, quick and friendly transfer to airport
Dislike: nothing could be improved!
Reviewed: Tue, Jan 2, 2018
Intermediate | Hyundai i40 or similar

Relevant Reviews on Dollar in United Kingdom

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Economy | Ford Fiesta or similar
“Other than shuttle and pick up, really great experience.”
About Dollar: 8.7 /10
Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.
About Qeeq: 8.0 /10
Need more information emailed about shuttle service and pick up, it wasn't clear where we should wait or what vehicle to look for, so took us a long time and to-ing and fro-ing and asking questions to find shuttle pick up. Would be better to include more detailed information in info sent prior to pick up.
Reviewed: Wed, Jan 1, 2020

Ashish

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Luxury SUV | Jaguar F-Pace or similar
About Dollar: 10.0 /10
It was a swift process for us to pickup the car. It took way lesser time than I expected. Will definitely re-book through dollar again. I got the refund as well very quickly as it had no damages.
About Qeeq: 10.0 /10
I found it way better than booking it through other websites. The app is seamless and the comparative rates definitely helps save on money or either get a better car in our budget. The price drop re-booking also is a really good feature and I did get advantage of it. For me car booking will always be Easycarrents.com
Reviewed: Mon, Oct 7, 2019

V.Golchha

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Economy | Ford Fiesta or similar
“Good booking process through EasyRent cars but Dollar dont offer a dime of customer service.”
About Dollar: 7.0 /10
Very cheap but the lack of customer service or even regard for its customers outweighs the price point. It does not cost them to smile and be more informative. The experience started to deteriorate at the airport when I realised they had a pick-up service. I had not opted for it but I showed them the reservation and offered to pay the difference if they would take us to the pick-up location. They refused. At the pick-up location, a lot of time was wasted on people trying to search for proof of address online and in archives. This could very simply be resolved by them announcing to everyone to have their proof ready so that everyone did not have to wait while the people at the counter tried to get the documents and then the next person does the same and the one after that too. The pick-up location does not have any toilets or tea/ coffee facilities or vending machines. It was very crowded with 4 families all waiting for a pick-up.
About Qeeq: 8.0 /10
Quite easy to make the booking. Very flexible arrangements. Cheap top-up insurance to bring excess to zero.
Reviewed: Wed, Aug 14, 2019

A.Hart

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Full Size Van | Ford Galaxy 7 Seats or similar
“Watch out! You might not get what you ordered.”
About Dollar: 6.0 /10
The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.
About Qeeq: 8.0 /10
Reviewed: Wed, Aug 14, 2019

Len

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Luxury | BMW 5 Series or similar
“Not happy with Thrifty staff”
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About Qeeq: 10.0 /10
Reviewed: Tue, Jun 4, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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