JERUSALEM CAR RENTAL REVIEWS

To long at pickup

Great website

I waited a terribly long time for my car which is understandable because I rented it during busy season. But then after over an hour of waiting some cars of the class over the one I reserved showed up but the staff refused to upgrade me and proceeded to make me wait another full hour until my class car came. All through this last hour they kept on reassuring me that my car will arrive in just ten more minutes, just fifteen more minutes, because obviously they couldn't tell me that I will have to wait another hour. I was under the impression that the common courtesy of rental car companies is to bump you up a class if they don't have your car especially if you had already payed for it beforehand. Making you wait a bit is fine but over 2 hours is ridiculous.

Wouldnt want to give me garage bills in case of damage for my private insurance

Amazing!!

the car was very wick(hyundai i10) and scrathed.they charge me vat against the terms of the rental.they dont care about the rental agreement.

love easyrentcars!!!!

this time the car was great but staff service isnt good.they are angry and dont have strength to help the coustomer.

great app love it!!!they always help when you need them!!!!great service!!!!

only the pick and drop off where easy besides that this agency service is bad

love easy rent cars!!!

bad service!!!

love it!!!

Dirty old car.

Fantastic, easy and smooth process

Very good

Love you

the car was very old and would expect better from a car rental place

The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.

make up story's in order to make more money on innocent people!! waiting hours to get a car. standing all time and no bathroom in the place. only two workers at peek time.

בהתחלה הםשכחו לתת לנו מפתח והיה בעיות אבל אחרי זה היה בסדר

Very long wait time for pickup. Otherwise, service was great!

Great website!

There was a problem with the computers at the counter so it took over three hours till we got the car... The counter staff was nice but could help much. Once we got the car everything was good.

Helpful staff, didn't wait long and gave a nice upgrade.

Very easy booking platform. Original booking was rejected. Easyrentcars called me immediately before I even realized. Rebooked with a different company and went smooth.

They tried to charge us the deposit! The car was a bit damaged and with some warning signals (red lights). We had to argue not to be charged for the deposit. They clearly tried to make money on us.

Spot on!

the car i got was a free upgrade which is nice but the car was very old and didnt drive so well.

This agency has big problems!!!

Great app,love it!!!!

Car was great for my requirements in a large city.