JERUSALEM CAR RENTAL REVIEWS

Very long time spent picking up the car

Great website!!!

Free upgrade

Keep up your good work

Bad service and cars in bad shape

Long wait for car pick up. Not navigation or toddler car seat available. Jerusalem stuff was not friendly with giving directions since we didn't have navigation when leaving. Drop off was easy and very friendly at TLV airport.

great customer service

great all round

They did not cancel the USD700 deposit automatically; I had to call and ask them to cancel it.

Booking platform is good, easy to use; price was great, information was complete. I used the service to ask them to contact AVIS for the deposit problem, but did not hear back from them.

great great

easy and quick booking

Very unhelpfull! had to wait till they got a car in stock!they gave the wrong one at first! The car always had problems starting.... it was an old piece of metal!! i was very disapointed!!!

Perfect and smooth!!!!

The car was filthy both in and out and had more bumps and scratches on it than a dodgem car. Shocking service at collection point and shocking car. Budget should be ashamed of themselves

They could use more representatives at the counter and at the car pick up and drop off. Other then that the service was excellent!

Great website, very clear and easy to us!

Had to wait a little longer then expected,but overall the staff was helpful.

So easy to use wow!

FRIENDLY STAFF IN OFFICE! Less so by car pick up/drop off locaition...

they even spoke english!

very good prices and coupons! will use over and over again!

When we picked up the car (mini van as we were 6 passengers) there was a piece of trim/floor on the floor of the car just sitting there. I had to take it out to give to the staff. There were many scratches and dents and the front bumper was questionable. The car worked fine but when we hit a certain speed it sounded like we were going to lose our front bumper. They required us to have 3rd party insurance even though we were covered by our credit card and we were not allowed to rent without it. This was an additional 120$ US for 3 days.

Budget forced me into an upsell by telling me the car I wanted was going to be 2 hours late. I consider this a dirty trick, however the car they gave me was quite good so I can't decide if in the end I got a good deal or not.

It was impossible to deel with them! Because they didnt have any cars in and didnt want to give me an upgade!!!!!!!!!!!!!! I had to wait very long.....

They do try to get you on scratches so make sure to take clear pictures of everything yourself. Also they charge for seats that are stained, so keep em clean, or take pics if they were dirty. Otherwise they are awesome.

great service

smooth, easy booking process

they consistently upgrade us very time we use them!

bad staf. not helpful at all... old cars with high mileage. DON'T TOUCH!!!!