Got charged twice for the car rental had an absolute nightmare getting it back. No one was there to pick us up from the airport and no one was in the office to return the car
Nobody was waiting for us at the airport and it was really hard to reach someone to pick-us from the airport and drive us to the pick-up location.
In the end, the experience was so-so as it took more than 60min to collect the car. Take extremely close attention at the scratches, to avoid extra charges at the end of the rental.
The drop-off was fine.
“Will probably use again but will consider buying insurance upon arrival.”
About Europcar:10.0/10
Car was a Fiat Egrea or something, fine on the flat but gutless on hills of which there are a lot in Turkey. It was clean, very neatly new and suitable for 4, any more and I suggest the weight would add to the struggle to get up hills!. We found that switching the air con off helped with the hills!!
bonjour , le jour ou j'ai pris la voiture de l’aéroport de Dalamann il y avait le témoin de l'adblue qui clignotait , je l'ai dis à la personne du checking , il m'a répondu que ce n'était pas grave et qu'il n'y avait aucun problème , donc je rentre chez moi vers 19h et vers 21h je reprend le véhicule de location avec ma petite famille pour aller au restaurant et la le véhicule ne démarre plus car il manquait de l'adblue dans le vehicule c’était écrit "ajouter de l'adblue démarrage impossible" j'appelle donc le numéro spécial qui figure sur le contrat et qui m'a couté un bras avec mon forfait de téléphone français , j'ai échangé avec eux tant bien que mal et vers 22h un gars de la filiale arrive avec un bidon d'adblue et me refait le plein , résultat des courses mes enfants se sont endormis sans manger et finalement on n'est pas sorti , je n'ai même pas obtenu un geste commercial de la part de cette société
“Excellent company to rent from with very helpful and curtious staff”
About Windycar:10.0/10
the car was nearly a new car and I was very happy with it. However on my last day but one of rental the car would not start. I called Windy cars and within an hour someone turned up and tried to start the car unsuccessfully, he called the dealership and they came and took the car away. He came back and gave me another car which is a bigger size than the one I rented. I could not say enough to thanks Windy for their excellent service and the way the dealt with this and the rental in general. I will not hesitate to rent from them in the future.
About QEEQ:10.0/10
I did not use any of these resources as they were not needed. However I received an email to upload the rental receipt to get extra points and I could not find where to upload this. Can you please advise?
“I booked Nissan qashqai and I received Peugeot 2008”
About Alamo:7.3/10
They charged me 720 TL for extra inrance that I was never told about and I did not need it as I already had my insurance from UK for 1 year and I emailed them my complaint to enterprise car rental at dalaman but I never got a reply.
“Poor car, expensive and conditions were not as promised. Not a good service overall”
About CIRCULAR:6.0/10
The car was in poor condition considering the price but it did what it needed to do. The horn didn’t work, we had to share the front seat adjuster handle. Overall it was a bit shabby and when you consider the exchange rate, very, very expensive. One of the reasons we booked with this comps was the promise of an additional driver at no cost. We were informed on arrival that this was not the case and we’d need to pay more. Very poor.
About QEEQ:8.0/10
Qeeq need to check policy before committing their customers to deals which don’t stand. We had no choice on arrival.
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