Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed.
Arrogant and unhelpful staff.
Charged incorrectly for upgrade than discussed.
Avoid this company
Honestly,this is my first time booking through EasyRentCars and to my surprise it was excellent. At first I had a skeptical thoughts because as others said, book only from official website Europcar, Sixt, Hertz etc big company, cuz it will not give headache. Cuz Dollar is not very big names like others,but it is managed by Hertz so it was no problem at all. During collecting my car was great cuz the staff very friendly and helpful. She upgrade from my Ford Focus estate to Mazda CX5 with addition CHF10 per day..and ad hoc add in second driver for CHF50 only, I got the brand new car with only 8km milage..just a new born baby for me
About QEEQ:10.0/10
EasyRentCars platform was a great one out of all and the price drop protector was really make a magic for me who wants a better price. Plus the voucher also help reduce the total fee which is always a bonus for newbie like me. I have no problems with EasyRentCars, great.
Despite having booked a wagon-size car by mistake the staff were able to change to a standard car for me. Unfortunately this one had little torque so was not very good on mountain passes. :-(
About QEEQ:8.0/10
Apparently I booked a wagon without knowing it, this should be clearer.
The full size wagon I booked online was not available at the time of the pick-up and I was given a full-size car; it was tight for a family of five with luggages. Also, I was not given a fare adjustment for the downgrade.
Other than that the booking, pick-up and drop-off experience was excellent.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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