the car was old. no bluetooth, who drives these days without bluetooth? so we drove without music which was not fun, it was an automatic car, skoda citigo, ir was very difficult for it to go up hills, it choked all the time. not good experience with the car.
“The website should check the competency of the car rental company before taking on to the portal”
About Autounion:4.3/10
They need to have more clean and new vehicles to rent out to the customers. The engine has already done 90+K mileage. Not clean from inside. Making sure they arrive in time to pick-up the passengers from the airport.
Like: Very friendly people and easy to deal. Car was ready and clean. Dislike: Buying insurance from a third party makes your life much more complicate when you go pick the car up. I bought insurance from easy rent cars and when I went to get the car they said, if anything happen to the the car you will have to deal with your insurance and they would hold $1,000 Euros on my Credit Card.
To avoid this situation I decided to buy the insurance from them and be free of any problem if something had happened.
I paid two insurances, they charged me $125 Euros for the insurance.
I didn't see any value for the third party insurance.
I have rent 2 car with small type, and the staff is advise us to upgrade to the medium size due to exceed of the luggage storage issue, is reasonable and acceptable. But 1 of our car aircon is not cold and when returning of vehicle we have topping up the gas to the level we collecting our vehicle but when the staff come to our hotel for collection they has request us to pay them 5 euro per car for the gas top up. Is ok for me to give them 5 euro car but we has purposely drive the car very far away only to top up the gas in order to get penalty.. but in the end we still get penalty 5 euro per car..
Overall experience is great just have to clarify with the staff before collecting the car.
Like: car is very clean and perfect, and staff explained everything Dislike: we had to wait till 7.30 in the morning till the employee arrived and opened the office,
long waiting time, they should open 24 hours
Terrible experience at picking up the car here. Just because I didn’t want to purchase their own insurance (because I had an insurance with a third company), they treated me in very rude manner. The guy seemed offended and started telling me that I was the only one doing such a thing and when I ask you to give me a piece of paper where he wrote all the conditions of the deposit I was paying he throw it to the bin in such a theatrical way saying that that paper was his (he should have studied drama instead of being a mediocre rental car assistance). Then he made me sign the contract when it said that the card did not have any scratches when I have not had seen the car and I politely asked to see the car first. He shouted at me saying that that was normal procedure. When I arrive to the car there were scratches so I had to make them come to the car and amend the contract by hand.
Worst rental car company ever! They try to screw every customer in the line including myself. They added extra fees that were not part of the agreement with Easyrentcars.com You should not so business with them!
Pas de bureau dans le terminal comme indiqué sur le bon de location. Notre avion a atterri à 8h mais il a fallut attendre 9h car location prévue que pour 9h sauf que personnel De l’agence était en retard ou a oublié alors au bout de 20 min avons dû téléphoner et 10 min après un Mr est arrivé pour nous emmener jusqu’à L’agence à 10min. Ensuite cela c’est bien passé : personnel gentil et papier fait rapidement, véhicule impeccable.
Lors du départ restitution du véhicule dans un autre endroit soit au port mais le ferry partant à 4h on m’a demandé 26€ En liquide car l’agence était fermée à cette heure la. 26€ non précisé sur le bon de location!!
Nous avons dû rentrer dans le ferry et laisser les 26€ ainsi que les clés dans la boîte à gants car personnel non présent sur le quai à notre arrivée comme convenu lors du coup de téléphone de la veille.
Au final il nous a téléphoné vers 4h15 nous disant qu’il était sur le quai et qu’il avait trouvé l’argent et les clés sans problème! MOYEN! MOYEN!
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
O.RAMIREZ
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View more >D.Benyamin
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View more >SNZ
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View more >E.Gomes
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View more >Dislike: Buying insurance from a third party makes your life much more complicate when you go pick the car up. I bought insurance from easy rent cars and when I went to get the car they said, if anything happen to the the car you will have to deal with your insurance and they would hold $1,000 Euros on my Credit Card. To avoid this situation I decided to buy the insurance from them and be free of any problem if something had happened. I paid two insurances, they charged me $125 Euros for the insurance. I didn't see any value for the third party insurance.
Alvin
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View more >R.Varjabedian
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View more >Dislike: we had to wait till 7.30 in the morning till the employee arrived and opened the office, long waiting time, they should open 24 hours
Diego León Rico
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View more >F.Rhadbane
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View more >Isa
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View more >Antonio
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View more >Car Rental Brands Ranked AT Santorini Airport, JTR
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