COPENHAGEN AIRPORT CAR RENTAL REVIEWS

Europcar were as always amazing. Easy everything, and very funny and polite. Great customer service

The car wasn't completely cleaned inside, trash in the storage compartment between the front seats. The car was in need of an oil change and service as indicated on the dash each time the car was started.

The counter staff was particularly nice and took the time to explain all the instructions clearly. The car was really adapted to my needs.

We had to wait in a queue to pick up the car but the counter staff worked quickly and efficiently. Everything was perfect.

Everything went as goog as it could.

I should get mondeo/octavia. Instead I got new Audi Q3 with 7K km !!! Everything was perfect and clear. The best rental experience ever.

well done

well done

Like: Everything about it- brand new car - great price - amazing service!!!
Dislike: Not one thing at all

Everything went really well. Friendly, quick and helpful service

Again, everything was really smooth

I got the car from copenhagen airport which was not very far from the arrivals probably around 2km, with bags a bit difficult to walk so better to go and pick up the car first than to get the bags. Car was pretty clean inside out and only 30k km on the clock so very pleased for what i paid overall. Pretty easy to get through to customer service and vecause i lost my flight and i had to catch a new one which was after 23:00hrs they had someone waiting for me there to pick up the key. Very very pleased with them myself.

Good service

Easy booking and good rewards

Good service

Recommended this app to all my friends its the best

Thank you for upgrading me to a new Audi

The vehicle was perfect for our needs. The pickup was very long, and was glad I had my paperwork Easy Rent emailed. The counter person first said I had no reservation, then kept telling me I had no insurance, so I could prove it then kept trying to upgrade services. I had reserved a manual and she kept pushing for an automatic upgrade. I said no, both my husband and I were comfortable driving manual. Turns out they only had one vehicle and it was an automatic when we got in.

Booking was easy, great search features and vehicle descriptions.

La voiture n'était pas du tout celle que nous avions réservée. Nous sommes passés d'un break à un Dacia Lodgy, sorte de monospace mais qui était en parfait état.

Long wait to be served (Enterprise. Alamo and Europcar all shared same deck. They used a deli-style number ticket to manage the long queue. Service person mixed up my booking with someone with the same surname despite me asking him to double check - annoying and careless. Will use Hertz next time!

Easyrentcars was Easy and fast, just let down by Enterprise in Copenhagen.

Budget had cancelled the booking 2 days before my travel when the booking was done 3 months in advance and they did not bother to inform. I was left in hanging till the day before my travel and they did not even provide the alternate.

The van was the perfect size for our group. The only problem was that the transmission was not great especially first through third gear which made for some difficulties driving. Also, upon returning the van the agent said we had somehow driven minus 1,400 kilometers, which is obviously impossible so he said he was unable to check the vehicle in and as a result I have never received a receipt for the rental. I would appreciate an emailed itemized receipt for my records.

In all other rentals have good prices but in some station try to forced you to take theirs insurance price when you select super protection , and i think it’ s not good

Very good serve data to found good and suitable select for car and i really in last four year do not have a problem

We are still waiting for a final statement, showing us, if any, additional charges, etc. When we arrived back at the drop-off, we were not given the final statement. I just assumed that this would be sent to us via e-mail. This still has not happened. We had a deposit put on the car, and also we paid for the toll across the Oresund Bridge between Denmark and Sweden. This is not a big deal, I would just like to see a copy indicating the final reckoning. Thank you.

Car was better than expected. Service was good. Didn't take a deposit from credit card. No hard sell of things we did not want. Did not give the impression that they were going to charge for non existent damage. Car hire was a long walk and a short bus drive from airport. Car was hard to find in car park.

Was straightforward.