13 Car Rental Brands at Copenhagen Airport (CPH)

Reviewed: January 6, 2020

Apparently we scratched a hub cap - so usual excessive payment

Reviewed: July 15, 2019

Long wait to be served (Enterprise. Alamo and Europcar all shared same deck. They used a deli-style number ticket to manage the long queue. Service person mixed up my booking with someone with the same surname despite me asking him to double check - annoying and careless. Will use Hertz next time!

Reviewed: July 5, 2019

We are still waiting for a final statement, showing us, if any, additional charges, etc. When we arrived back at the drop-off, we were not given the final statement. I just assumed that this would be sent to us via e-mail. This still has not happened. We had a deposit put on the car, and also we paid for the toll across the Oresund Bridge between Denmark and Sweden. This is not a big deal, I would just like to see a copy indicating the final reckoning. Thank you.

Reviewed: June 26, 2019

The car wasn't completely cleaned inside, trash in the storage compartment between the front seats. The car was in need of an oil change and service as indicated on the dash each time the car was started.

Reviewed: June 22, 2019

The vehicle was perfect for our needs. The pickup was very long, and was glad I had my paperwork Easy Rent emailed. The counter person first said I had no reservation, then kept telling me I had no insurance, so I could prove it then kept trying to upgrade services. I had reserved a manual and she kept pushing for an automatic upgrade. I said no, both my husband and I were comfortable driving manual. Turns out they only had one vehicle and it was an automatic when we got in.

Reviewed: May 15, 2019

Europcar were as always amazing. Easy everything, and very funny and polite. Great customer service

Reviewed: November 4, 2019

Excellent. Simple and straightforward. Lovely people.

Reviewed: October 8, 2019

Fantastic car! I want one!

Reviewed: September 5, 2019

Thanks, the car was in good condition and the staff helpful.

Reviewed: July 30, 2019

Everything went really well. Friendly, quick and helpful service

Reviewed: June 12, 2018

Like: Everything about it- brand new car - great price - amazing service!!!
Dislike: Not one thing at all

Reviewed: May 15, 2018

Like: This was the best price I've ever paid for great service and a really nice car
Dislike: The cost of a second driver

Reviewed: October 2, 2019

We were upgraded and the sales person was wonderful. Very friendly and helpful

Reviewed: May 24, 2019

In all other rentals have good prices but in some station try to forced you to take theirs insurance price when you select super protection , and i think it’ s not good

Reviewed: August 16, 2019

Car was better than expected. Service was good. Didn't take a deposit from credit card. No hard sell of things we did not want. Did not give the impression that they were going to charge for non existent damage. Car hire was a long walk and a short bus drive from airport. Car was hard to find in car park.

Reviewed: September 15, 2019

Queue to pickup car took long, our checkout was quick

Reviewed: September 14, 2019

The car was just ok.

Reviewed: August 19, 2019

Budget had cancelled the booking 2 days before my travel when the booking was done 3 months in advance and they did not bother to inform. I was left in hanging till the day before my travel and they did not even provide the alternate.

Reviewed: April 22, 2019

The van was the perfect size for our group. The only problem was that the transmission was not great especially first through third gear which made for some difficulties driving. Also, upon returning the van the agent said we had somehow driven minus 1,400 kilometers, which is obviously impossible so he said he was unable to check the vehicle in and as a result I have never received a receipt for the rental. I would appreciate an emailed itemized receipt for my records.

Reviewed: February 7, 2019

I got the car from copenhagen airport which was not very far from the arrivals probably around 2km, with bags a bit difficult to walk so better to go and pick up the car first than to get the bags. Car was pretty clean inside out and only 30k km on the clock so very pleased for what i paid overall. Pretty easy to get through to customer service and vecause i lost my flight and i had to catch a new one which was after 23:00hrs they had someone waiting for me there to pick up the key. Very very pleased with them myself.

Reviewed: December 26, 2019

Good service

Reviewed: November 1, 2019

For the payment, the staff at the counter ask me to pay more in rental car. They told me, I did not pay to them(only pay to easyrentcar.com). I back to my country and check with credit card, it was paid to easyrentcar. Please follow up to me about the detail I had paid about 2,xxx K. Thank you.

Reviewed: September 13, 2019

Kindly surprised by renting the car from Alamo. Staff at the counter was not pushy, they made me feel comfortable and provided friendly advisements all the way through. Can only recommend, one of the best experiences.

Reviewed: September 5, 2019

Great service

Reviewed: September 3, 2019

well done