“Rented a mustang convertible for the cabot trail”
About Budget:10.0/10
Like: Best week driving I've ever had mustang was a great choice for the winding roads of the cabot trail and the convertible allowed us to see all the wonderful views.
Like: We loved that we for a feee upgrade. The service was terrific. Dislike: I knew in advance that there was an airport shuttle that we needed to call when we arrived but don’t remember reading that in the write up
When booking
Like: Overall I had a very positive experience and I will definitely use Hertz all of the time
The guy who worked at the counter when I picked up the vehicle was amazingly friendly and so very easy to deal with - not sure of his name but he was excellent at his job...Morgan was in the parking garage when I dropped the vehicle off and she was fast and extremely efficient...I tried to tip her but she refused it and asked that I simply fill out the customer satisfaction feed back form... Dislike: I have no complaints at all - excellent customer service :)
Like: The value for the car was great - saved close to $90 from what the competitors offered! Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar.
Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low.
Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out.
So, poor choice of car. Even poorer choice that the car did not have winter tires.
Like: Great price booked through EasyRentCars, very good car which was brand new, no hassles when returning, no hidden fees or charges, pleasant staff. Dislike: Dodge Charger seats were uncomfortable on long drives.
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S.Prosser
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View more >Dislike: Nothing
C.lethbridge
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View more >L.Hergott
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View more >Dislike: I knew in advance that there was an airport shuttle that we needed to call when we arrived but don’t remember reading that in the write up When booking
K.Spence
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View more >Cooper
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View more >Dislike: I have no complaints at all - excellent customer service :)
fusionmuck
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View more >Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar. Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low. Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out. So, poor choice of car. Even poorer choice that the car did not have winter tires.
M.Bloch
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View more >Dislike: The car was not ready.
W.Helbich
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View more >Dislike: Dodge Charger seats were uncomfortable on long drives.
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