Aucar Car Rental

Car was dirty and the guys objected initially to my request for the car to be sanitised

The vehicle I received was an old Volvo v60 which would best be described as well used. The leather on the seats was cracked and the exterior was not even clean. Also in the pick up office EVERY sign was written in Mandarin.

They are really helpful.

Very helpful staff. Off site location with free shuttle. Make sure to call the shuttle. Cheap rates because off site rentals companies are not charged the Airport tax. Possibly limited range of vehicles. We booked the smallest car possible and ended up being upgraded to a Dodge SUV free of charge. No up-selling at the counter. Just great service. Very happy with AUCAR

good cars !!!

Had a minor accident and scratched the car's paint,(1inch scratch above the rear left wheel) Got a bill for 1277$ were they charged for fixing the paint, while adding stuff like fixing doors and door handle and so on which wasnt the dmg I did. even though I had full insurance I dont need to pay for this scam. still dont like liers and profiters.

Car was a little old and not completely clean but generally in acceptable condition.

Excellent customer service, thank you

Best service. One of cheapest car rentals, with highest quality. Booking process is really simple and instructions provided are crisp. Although the location is a little away from the airport, they provide free shuttle from and to airport. The guys at the desk are highly ptofessional and punctual. At the end of my rental period, I had drop off time of 7 am at their facility, 4 to 5 km away from which opens at 7. My flight was at 8 and I had some apprehension. But, to my relief I was at the airport at 7.11am. Because, the guy came at 6.59, quicky checked the car and dropped me off to the airport. Highly recommend.

Car condition really good, my advise to everyone make the video when you receive the car from them and ask them to share the pics with you. They don’t have proper record end of the day they will blame on you.

Well exceeded my expectations. Really would be using their services again.

Unfortunately due to a poor phone signal & a slight language problem there was a delay in the initial pick up - but afterwards everything went smoothly - would definitely use this company again great savings by going off site. Many thanks for making our Great Ocean Road trip.

Thanks for everything. Car had a few scratches. Tank wasn’t full but it was ok for me to return as I picked it up. 3/4 full. Overall great experience thank you. Will rent from you again.

Easy to deal with staff Very helpful staff Excellent vehicle Please with everything

Externally Vehicle was washed prior to giving for rental but internally, It was smelly, seat all dirty marks; it needs good steam clean internally before renting out again. They put the fragrance to remove foul smell but it was not working enough, even I put brand new car fragrance but still the smell was present. Overall vehicle was on condition for driving but only disappointing this was this bad smell didnot allowed us to enjoy as much as we would have liked.

The car was great and the staff that we dealt with were wonderful. My only complaint is that the drop off location for the car in the confirmation email was listed incorrectly (was listed as 7 Sabre Court and should have been 26 Cataline Drive). Other than that, it was a fantastic experience.

This vehicle was bit old one. Very hard to drive. So please let people know if they are ok to drive bit old vehicle(more than 100,000km on Odo).

The Aucar staff were professional and very helpful, arranged to collect us from the airport hotel following a flight delay. As we were too late to collect our car on the booking day Aucar were happy for us to delay the pick up until the following morning.

Nice service, quick action

The car i got was a rather high mileage Holden car not the Mitsubishi as advertised. Aucar looks to be a very small company with a limited number of cars, I had no issues with them.