Apex Car Rental

GOOD

Cairns Apex staff were friendly and helpful.

Excellent

Good

Very Good !

very nice and helpful staff at pick up, the car was great. only problem I had is with drop off. I wanted to change the drop off location from the airport to downtown and customer service didn't agree arguing that the car was already booked for another ride from the airport the same day. this is a 30 minutes drive from one branch to another, I'm sure they could have find a way to solve it if they wanted.

Very good company and friendly and helpful staff. Nice vehicle conditions. Will definitely use again and recommend to friends

車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。

Personal muy amable, principalmente Peter al momento de la recepción.

APEX rentals supply older cars. The condition of this 6 yr old veihicle was consistent with my expectations. The vehicle was a competent Toyota Corrola and although a lttle small for two large suitcases was never the less comfortable for two average sized adults. The pick-up at Christchurch and drop off at Picton were both very easy and hassle free. We hired a second car on the North Island when the Covid-19 restrictions hit. I want to express my heartfelt gratitude to Liam and the team for accommodating the the needs of visitor requiring to retain a car after the lock down on 25 March. Many other rental companies gave their clients less than 24hr notice to return their cars to a rental compound. Without the vehicle and the ad hoc arrangements implemented for the drop off of cars at Auckland Airport we would not have been able to connect with our repatriation flight to the UK on 28 March. Thanks APEX!!!

Apex clearly has older vehicles (the one I received was 2015) but great value.

The staff were AMAZING! They really went above and beyond for helping me to change my plans due to covid influences. They were very chatty and friendly and gave a shuttle bus to the airport

Very friendly staff (Geof) at Southern Cross Terminal.

Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused. We aren't happy with the service provider. I request for a refund for the remaining 3 days.

Good service. Excellent value car.

Basic car very inexpensive and it performed well over the 15 days and 2k km covered. Car had a lot of bumps and scatches however for a basic run around it provided true value for money and surprisingly able to take two large cases in the boot.

Good service and car

Only one hitch when I tried to extend the hire neither easy car nor apex wanted to take responsibility, however thanks to the manager in Auckland it was all sorted.

The car we were given exceed our expectations. Very good to drive & very comfortable. Staff on pick up & drop off were extremely helpful, couldn’t do enough for us.

Everything was great! Pick up at airport was really quick. Numbers and info provided in case of problems, everything spelled out clearly, return address clearly given. Return staff was great. Forgot sunglasses in car, Ken at Melbourne airport location offered to meet us at airport to get them. Had a small Kia that did have a funny rattle in engine and not much hill power, but no problems. Would rent again for sure!