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ACE Rental Cars, Cairns Airport Car Rental

ACE Rental Cars 2000+ ratings, 11 reviews

Cairns, Queensland, Australia

9.3 / 10 Excellent

ACE Rental Cars - Cairns Airport Information, Car Rental Instructions & Policies

Address

147 Lake Street Cairns Australia

Telephone

+611800620408 / +61392222595

Pick-up Instructions

The ACE Rental Cars - Cairns Airport car rental location is located out of the airport

You can arrive of ACE Rental Cars - Cairns Airport car rental by free shuttle bus.

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 4041 0895) to arrange a pickup after collecting your luggage. 1.Exit terminal via the covered walkway 2 Follow signs for "Courtesy Bus" area where our Ace Rental Cars shuttle will meet you

Drop-off Instructions

Please return to the ace rental location, then take the shuttle back to the airport terminal.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -13:00
09:00 -15:00
09:00 -15:00
09:00 -15:00
09:00 -15:00
09:00 -15:00
09:00 -15:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula, Phillip Island, Churchill Island
Please use the bridge to reach this location; vehicles are not permitted on the ferry.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island
Bookings pick-up in Tasmania are permitted to travel to Bruny Island. Driving is only allowed on sealed (e.g. concrete, asphalt) roads. Any damage to the vehicle caused by driving on unsealed roads will result in an increase to the excess on your booking.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Magnetic Island, Rottnest Island
Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.3 mi from Cairns Airport

Railway Stations

0.5 mi from Cairns Railway Station

5 mi from Freshwater

5.5 mi from Redlynch Railway Station

Hotels

Nearby ibis Styles Cairns

Nearby Novotel Cairns Oasis Resort

Nearby Lake Central

FIND ME A CHEAP RENTAL
Map view of ACE Rental Cars Store Location
coordinates: -16.919533 145.773326

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.3 / 10 Excellent

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 9.2
  • Spaciousness: 10.0
  • Counter staff: 9.0
  • Pick-up location: 9.2
  • Drop-off location: 9.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Petro was really expensive
    Read More >

  • Anonymous

    Cairns

    9 /10 Excellent

    Reviewed: Monday, May 4, 2026

    just assumed that the car i ordered would be the one we got, but this car was fine too.
    Read More >

  • Jerry

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Smooth process. Short wait for the pick up at Cairns airport and 10 minutes to the rental base in the city centre. Helpful, quick check in and car immediately outside. What’s not to love!
    Read More >

  • M.Strudwick

    Cairns

    6.3 /10 Average

    Reviewed: Monday, May 4, 2026

    Guy seemed stressed
    Read More >

  • L.Ovens

    Cairns

    7.7 /10 Good

    Reviewed: Monday, May 4, 2026

    We had a 15 min bus ride to pick up the car. We sat at the back and the air con was terrible. There was only one staff member for bookings and a full bus load of people to pick their cars off. From the time we got to the office it then took another 50mins before we could commence our journey.
    Read More >

  • Asbira

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    I got a Nissan Qashqai instead and the car was very good, comfortable for 4 with lots of luggages.
    Read More >

  • M.Robim de Figueiredo Silva

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Easy access if you are in the city and good customer service. I had a great up grade because the car I supposed to get wasn’t available so they gave me a KIA Carnival which is a really comfortable car.
    Read More >

  • M.Robim de Figueiredo Silva

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Easy to pickup and drop off, great customer service. I recommend.
    Read More >

  • Steve H

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Ace were fantastic, from transfer to the car to pick and the instructions for drop off was easy.
    Read More >

  • R.Kelly

    Cairns

    9.3 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Great service. Friendly staff. Free upgrade
    Read More >

  • D.Folino

    Cairns

    10 /10 Excellent

    Reviewed: Monday, May 4, 2026

    Made everything easy and were very friendly.
    Read More >

More Car Rental Brands at Cairns Airport

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What's the address of the rental location?

147 Lake Street Cairns Australia

What is the Telephone Number?

+611800620408/ +61392222595

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The ACE Rental Cars - Cairns Airport car rental location is located out of the airport

You can arrive of ACE Rental Cars - Cairns Airport car rental by free shuttle bus.

CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 (+61 7 4041 0895) to arrange a pickup after collecting your luggage. 1.Exit terminal via the covered walkway 2 Follow signs for "Courtesy Bus" area where our Ace Rental Cars shuttle will meet you

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return to the ace rental location, then take the shuttle back to the airport terminal.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    3.3 mi from Cairns Airport

  • Railway Stations

    0.5 mi from Cairns Railway Station

    5 mi from Freshwater

    5.5 mi from Redlynch Railway Station

  • Hotels

    Nearby ibis Styles Cairns

    Nearby Novotel Cairns Oasis Resort

    Nearby Lake Central

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