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UCAUTO, Uc Auto Car Rental

UCAUTO 1000+ ratings, 8 reviews

Vancouver, British Columbia, Canada

6.3 / 10 Average

UCAUTO - Uc Auto Information, Car Rental Instructions & Policies

Store Location

3471 No 3 Rd, Richmond, BC V6X 2B8


001-7788630258 / 001-778-320-6399

Pickup from Branch or Car Park & After Hours Pickup

The UCAUTO - Uc Auto car rental location is located out of the airport

Please contact the staff to pick you up to UCAUTO - Uc Auto car rental when you arrived.

When you arrive at the airport, please call +1 236 8865888 or +1778 320 6399 to arrange pick-up. If your pick-up time is not in 10:00-18:00, 20 CAD will be charged for per service.

Return to the Store, Car Park or Key Box & After Hours Return

Please return your car to the branch. There is a dropbox at the branch if you return your car after working hour.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
10:00 -19:00
10:00 -19:00
10:00 -19:00
10:00 -19:00
10:00 -19:00
10:00 -19:00
10:00 -19:00


Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
CAD 100030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, AMEX

Visa Master AMEX

Discover,JCB,DinersClub are not accepted.


Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

19 - 70 years old

Young Driver Fee applies at 19 - 25 years old with charge of CAD 15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
CAD 5/day

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
United States
Due to the epidemic, the US-Canada border is temporarily closed. Cross-border is unavailable for the time being. Please refer to the latest border policy, thank you.

Cross Islands

To be updated


To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks


2.2 mi from Vancouver Airport


1.1 mi from Coast Vancouver Airport Hotel

1.1 mi from Coast Vancouver Airport Hotel

1.9 mi from Brand New House With Garden View

Other Landmarks

5.9 mi from False Creek

6.2 mi from Yaletown

7.2 mi from Coal Harbour

Map view of UCAUTO Store Location
coordinates: 49.188519407649 -123.1332962402

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Guest Reviews

Total points: 6.3 / 10 Average

  • Vehicle condition: 6.0
  • Vehicle cleanliness: 5.7
  • Spaciousness: 7.2
  • Counter staff: 7.0
  • Pick-up location: 5.2
  • Drop-off location: 6.7
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins
  • Anonymous


    9.7 /10 Excellent

    Reviewed: Thursday, October 6, 2022

    Great job! Thank you for hooking us up with an upgrade when the booked vehicle had issues.
    Read More >
  • RR


    6.7 /10 Average

    Reviewed: Thursday, October 6, 2022

    Arrival was a less than desirable experience - annoying but by no means aggravating. I was given instructions to wait near the doors by the Starbucks on the second floor of Vancouver Int'l airport. I provided the colour of a my jacket and shirt when asked. The Starbucks is way back behind the door in the internal shopping/restaurant space of the airport - not an ideal meetup point. Unsurprisingly, the driver was later than the estimated arrival time, and had the front desk call me because they couldn't find me. I ended up describing myself in further detail. It would better if they chose a landmark outside. Once the car arrived, there was nothing in or on the vehicle to say it was UCAuto. We sort of waved at each other and I yelled, "UCAuto?" to confirm. The drive to the location didn't set up the service well. Not only was the driver late, they were on a personal call on speakerphone the entire time. Luckily, the service at the desk was much more positive. I was greeted professionally and the business of paperwork was smooth and quick. The car I drove was an older model clearly used with minor dents and scratches all around the body. Nothing concerning, just don't expect the shiny newer cars you find at well known brands. The car I drove was very basic - no USB, basic dash, and radio. The only automated thing on it was the gear shift and the windows. Inside, the car looked like one you would borrow from a friend who cleared out their personal belongings - one forgotten piece of garbage between the seat and console and overall mildly dusty. The car ran smoothly and gave me no problems on the road - very important. The car is well valued for what you get especially when you consider the insurance is included in the base price. Suggest renting from here if you need a vehicle and don't care much for the bells and whistles of much larger rental companies. Pick up and drop off between 10a-6p Service and car was nothing to write home about but it's great in
    Read More >
  • Katia


    4.3 /10 Average

    Reviewed: Thursday, October 6, 2022

    This agency is not in the terminal. After I called, someone came to pick us up in an unmarked car and brought us to a used car company where they did not appear to have a car for us and found a car in a different class, which they affixed license plates to in front of us. Car was not clean. Tried to have us pay for an additional driver which was included in our rate.
    Read More >
  • Alex


    3 /10 Poor

    Reviewed: Thursday, October 6, 2022

    Long waiting for pickup. Car was not ready ( no gas) and not clean. Poor counter desk service and not transparent agreement. Preauthorization will hold money for 30 days. Work hours only from 10 AM to 6 PM. Need to make international call to schedule pickup. The company is used cars dealership and car rental seems axillary business with no much attitude toward it
    Read More >
  • L.Oganyan


    10 /10 Excellent

    Reviewed: Thursday, October 6, 2022

    UC AUTO was amazing. They gave me my own car insurance and license plate. I rented a Honda and it was in great condition. Staff was very friendly and they even dropped us off at the airport when we returned the car. Definitely will use them today.
    Read More >
  • Anonymous


    6.7 /10 Average

    Reviewed: Thursday, October 6, 2022

    The car was so old.
    Read More >
  • E.Rijners


    5.3 /10 Average

    Reviewed: Thursday, October 6, 2022

    Car was nog clean, car had a lot of scratches and little damages.
    Read More >


    5 /10 Average

    Reviewed: Thursday, October 6, 2022

    Read More >
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