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PAYLESS, Payless Car Rental

PAYLESS 600+ ratings, 5 reviews

Boston, Massachusetts, United States

8.6 / 10 Very Good

PAYLESS - Payless Information, Car Rental Instructions & Policies

Store Location

15 Transportation Way, Boston, 02128, MA, MA


Pickup from Branch or Car Park & After Hours Pickup

The PAYLESS - Payless car rental location is in terminal

You can walk to the counter of PAYLESS - Payless car rental.

Exit terminal baggage claim area proceed to Rental Car Center Bus Stop area. The AIRPORT CONSOLIDATED COURTESY BUS will take customers directly to the Rental Car Center.Please confirm the location and time of returning with the store staff in advance when picking up the car.

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00


Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master


A print-out voucher is more accepted in this store.

Driver Age Requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Domestic License + Official embassy translation in English

Please note your English tasnslation should be authorized by the embassy.

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Due to the epidemic, the US-Canada border is temporarily closed. Cross-border is unavailable for the time being. Please refer to the latest border policy, thank you.

Cross Islands

To be updated


To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks


0.6 mi from Boston Airport

Railway Stations

1.9 mi from South Station

2.9 mi from Back Bay Station

4.1 mi from Beacon Street Station


3.2 mi from Boston Marriott Copley Place

3.4 mi from DoubleTree by Hilton Hotel Boston Bayside

Other Landmarks

1.9 mi from Old State House

2.9 mi from John Hancock Tower

3.3 mi from Prudential Tower

Map view of PAYLESS Store Location
coordinates: 42.365 -71.022

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.6 / 10 Very Good

  • Vehicle condition: 10.0
  • Vehicle cleanliness: 8.4
  • Spaciousness: 8.4
  • Counter staff: 8.4
  • Pick-up location: 8.4
  • Drop-off location: 8.4
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • J.Kalil


    8.3 /10 Very Good

    Reviewed: Thursday, September 29, 2022

    The Payless counter is hidden withinh the Avis desk. I walked the area 2x before I found someone that told me that. Then, The car I received was not in its spot. I had to go all the back to counter and start the process over. it set me back a good 30-60 minutes ☹️
    Read More >
  • W.Woods


    9.7 /10 Excellent

    Reviewed: Thursday, September 29, 2022

    The drop off was confusing, the lane was blocked by cones, and it was not clearly marked. No one was available at Kiosk and the instrucions to continue on to the inside counter were not clearly visible. No other auto rentals require this extra step.
    Read More >
  • Anonymous


    5.3 /10 Average

    Reviewed: Thursday, September 29, 2022

    Hello, This is in regard to the above booking reference that I reserved for last week in Boston. Upon arrival at Logan Airport and standing at the Payless counter, I was told that the "Jeep Grand Cherokee" wasn't avalible & I had to settle for something comparable which I understand 100%. I was then given a Chevy Equinox which is an entry level SUV not a mid size SUV like I had requested, I complained to the agent to no avail. In the auto/rental car industry "Comparable" with the Jeep Grand Cherokee should be something like a Ford Explore, Chevrolet Traverse or a Pathfinder... not a Equinox. I am a big guy (5'11 300 lb) I don't mind driving the Equinox but I wanted something more roomy and thats why I chose the Jeep and paid $469.95. I asked for some sort of a discount at the counter but it seems that I was speaking with a Robot without any customer service skills. In todays Social Media World (Big Fan) every rental car company should pick it up a notch and stay competitive with the Avis's of the world. Below, is link to each vehicle's manufacturing base price to show "THEY ARE NOT COMPARABLE" https://www.jeep.com/grand-cherokee.html https://www.chevrolet.com/suvs/equinox-small-suv A very upset customer & awaiting a response and a discount!
    Read More >
  • John from Mpls, MN


    10 /10 Excellent

    Reviewed: Thursday, September 29, 2022

    We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.
    Read More >
  • D.Ashe


    10 /10 Excellent

    Reviewed: Thursday, September 29, 2022

    I would’ve like more info on how the tolls work in Boston.
    Read More >
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