16 Car Rental Brands at Kefalonia Airport (EFL)

Reviewed: October 2, 2021

Was supposed to be met at airport - no one there Found their office; a converted porta kabin a few minutes walk away No one at the office , no one answering calls Sat and waited around 90 mins for someone to turn up He advised he was unaware of my booking and arrival - was extremely apologetic. He had one available car, thankfully, in the group that I had ordered. A bit of a battered Panda but it was fine for me as a lone traveller Had I been travelling with family and kids ; it would have been a major issue but thankfully I was not

Reviewed: October 8, 2020

Really easy pickup. Staff picked us up and drove us up to the counter.

Reviewed: October 28, 2020

I was given a better car ,an Audi A3 Turbodiesel wich was great except for the slippery,vibrating (unbalanced) Pirelli tires. AVIS please don't put these tires on your cars!!

Reviewed: September 30, 2019

The 70 € received for the fuel deposit was not returned.

Reviewed: September 10, 2019

Counter Staff good and efficient. Spent a long time on pickup to inspect car as took out our own insurance, but happier to document this in the beginning rather than argue later.

Reviewed: September 13, 2018

Like: Quick and efficient

Reviewed: September 16, 2019

I couldn’t find the pick up point at all. Even when we eventually did there was nothing to show we were at the right place. It was extremely confusing.

Reviewed: September 10, 2019

Pas de commentaire particulier. Conforme aux attentes

Reviewed: August 29, 2019

quick and good :-)

Reviewed: June 7, 2019

Very helpful, pleasant counter staff.

Reviewed: July 11, 2018

Dislike: They should accept the visa we gave to him on the name of my wife for the excess. Was the only country we traveled that didn't accept that coz wasn't on the drivers name.So we were obligated to pay for full insurance.

Reviewed: August 3, 2019

I had to make a creditcard deposit of 700 euro’s if there would be damage, ik had to get it Bach afterwards bij easyrentcars, but would cost me 150 euro administration costs (for europcars) dat could not be refounded. Luckey nothing happend....

Reviewed: July 15, 2019

DO NOT RENT A CAR FROM THIS PLACE. I visited Kefalonia with my girlfriend and rented a car here for 2 days. We were offered 50 Euro insurance but declined because we had purchased external insurance. The car was inspected by a Europcar team member and scratches and marks were noted. The underside of the car was not inspected. We were EXTREMELY careful when driving around for 2 days. Upon arrival, the car was inspected and we were told that a there was a scratch on the UNDERSIDE of the car and 300 Euros was payable. I can guarantee you that not only did we not cause this scratch, but that the underside of the car was NOT inspected properly in the first instance. Please see the photo of the scratch I was charged 300 EUROS FOR (thank god our amazing external insurance covered this- RentalCover.com)

Reviewed: July 3, 2019

I asked the pick up/ return location Europcar staff if the car could be delivered to the place where I was staying and I was told that since I booked my car online I should speak with “the internet”. Poor customer service and bad approach.

Reviewed: June 12, 2019

good little car

Reviewed: August 11, 2018

Like: Fast reply. I missed my flight and then rescheduled a new one so I had littel time to contact and to request time change. These people are awesome and so professional. Plus they have the best prices.
Dislike: Nothing.