12 Car Rental Brands at Geneva Airport（Swiss Side） (GVA)

Reviewed: March 13, 2023

Everything was quick (pick-up and drop-off) and without a single problem

Reviewed: January 16, 2023

Excellent service, free upgrade and contactless drop off. All very good.

Reviewed: December 22, 2022

car was as expected , though pick up took longer than we would expect.

Reviewed: December 14, 2022

What I liked: I like the service provided by Ms Rim Rebai at the Alamo counter at Geneva airport for the followings: 1. Considerate to check with me if I have already had my own accident insurance, I need not buy additional policy from Alamo. 2. Offered me a new Hyundai Tucson from a Seat Arona as it was not available on-line yet without having to sound pushy. 3. Offered me her work email contact in case I could not get through the emergency contact to address my concern. 4. She was even able to help me with my SIM card issue by referring me to the Lycamobile kiosk within the airport when I had a connection problem. 5. The new SUV has many safety features and is amazingly easy to drive. It provided me and my family members a safe ride for our 18-days trip in Switzerland and France. I am glad I chose this upgrade. What I did not like about: 1. The new car did not have an English language manual. The staff at carpark P51 also could not locate the English version but he was helpful to help me with my queries about some new operating features with the car. 2. The car did not have floor mats which made cleaning difficult upon returning. 3. I had a punctured tyre at Obergoms on the 19 Nov 2022 but had problems contacting Alamo Tel. number +410848445522 and +410800440066 from 1129hrs to 1218hrs. It was only when I tried the email given by the counter staff that my call for help was received and arrangement for the roadside service made. 4. There was a minor miscommunication between Alamo and the roadside service provider with my contact number. Either Alamo had given a wrong contact number, or the service provider took down the number wrongly which resulted in much delay to the car tyre repair. I had to reschedule my itinerary for that day.

Reviewed: November 9, 2022

the car was upgraded at no extra charge, and the counter staff were were polite

Reviewed: July 16, 2022

All very quick

Reviewed: June 23, 2022

Excellent service both ends

Reviewed: May 30, 2022

Excellent service - I'd suggest you provide the return address as it is not clear and cannot be found easily on google maps - I had to do several loops before finding it.

Reviewed: April 15, 2022

The car was excellent, better than expected. The overall experience was spot on

Reviewed: April 14, 2022

Counter staff very helpful and quick to process,

Reviewed: March 8, 2020

My booking was with a fully comprehensive insurance but when I took the car they said we don't know about your insurance and you have to pay €2000 as deposit. And until now I have not received my deposit back

Reviewed: March 5, 2020

The car was not the one we requested (Alfa Romeo) but I understood we would be given that or an equivalent car. The car we got was excellent.

Reviewed: November 10, 2019

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

Reviewed: August 7, 2019

Needed to add CHF35 for secure free road-call from France. It was no expected in other car rentals also in Geneva and the car is to France

Reviewed: February 29, 2020

Great upgrade

Reviewed: January 10, 2020

car as expected queue at pickup, but quickly processed

Reviewed: November 24, 2019

Easy booking and picking the car up in Geneva

Reviewed: August 19, 2019

途中で、パワステが効かなくなり大変だった？。

Reviewed: July 15, 2019

The car had quite a few scratches, and we photographed them before we left as we thought we might get charged for them. There was no problem at drop off, and the chap told us the car was reaching the end of its useful life.

Reviewed: February 28, 2020

They did a free upgrade which was very kindly.

Reviewed: February 20, 2020

It is far from clear that Unirent and Europecar are one and the same, as the map for Unirent suggests it is quite a different location

Reviewed: June 11, 2019

Unirent is a subsidiary of Europcar. My booking was from the Europcar counter

Reviewed: May 14, 2019

They didn't have any snow chains and we were going into the mountains so they upgraded us to a Cadillac Escalade. The car is everything that's wrong with humanity but it was a nice gesture. My only gripe was that when I dislocated my shoulder skiing and we had to put another driver on for the journey back they tried to charge us for an extra driver for the whole week.

Reviewed: February 17, 2019

The car offered late at night was excellent, we were upgraded to a 4X4 which was ideal as it snowed heavily and our Accomodation was on a minor village road way up a valley

Reviewed: January 27, 2019

scratches on car not on details and could have been missed quite easily

Reviewed: May 14, 2019

Return location address and direction was terrible, not given exact location Parking number which we found out much later, nothing mentioned on our contract.

Reviewed: May 8, 2019

Yes car exceeded my expectations

Reviewed: April 24, 2019

I ordered a vw Passat due to large boot size but they didn’t have any on site. The other cars in the same category have smaller boots so we had to pay An extra 134 chf for an upgrade to a car with bigger boot (still smaller than a vw Passat estate)

Reviewed: April 26, 2019

Lionel, the manager, is very friendly and helpful. You feel like you're awaited and not just a customer. The desk is not really in the airport building but just next to it and they make sure to get you at the airport and bring you back there...No big deal. If you're unsure, you can even walk there it's 5'. I've booked previously in the airport, no big difference!