“Cheap price doesn't mean poor service - thank you!!”
About SURPRICE RENT A CAR:9.7/10
First class service and no complaints other than no explanation given about setting the clock on the windscreen when parking - cost me a parking ticket!!
You pay to have no excess but when you get to the airport they wanted €90 euro to reduce the excess To €300 or they wanted €1300 still waiting for it to be returned.....
The car had a number of minor scratches on the bodywork, hub caps and wheel rims (normal wear and tear, given the car's purpose!). The agent left me in no doubt that a scratch would cost hundreds of pounds. They had not made any effort that I could see to repair previous damage. He took detailed pictures of the car with his I-pad so I did the same with my phone.
This made me reluctant to use the car as much as I had planned to, as the local driving and condition of the roads was poor. There were also a number of poor reviews online to back up my concerns.
However, when I returned the car the agent took lots of photos, inside and out. I did the same.
The car was given a clean bill of health and I was told my deposit would be returned in a few days.
Although everything worked out fine, I was made to feel somewhat uneasy about dealing with the company.
Car Rental Companies AT Malta International Airport, MLA
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D.Carson
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View more >Car Rental Companies AT Malta International Airport, MLA
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