The staff was very friendly and patient. However, I booked the car for airport pickup and drop-off on the app, but the paperwork at the store indicated it was a car dispatched from the city center, requiring an additional $50 service fee. After contacting QEEQ customer service, they said they would verify the charge. I didn't have time to wait, so I paid the fee and drove off. QEEQ customer service continued to follow up, and a few days later, I received an email stating the fee should not have been charged and that they would coordinate with the rental company for a refund. It has been over ten days now, and I'm still waiting for the refund. The actual process of picking up and dropping off the car was very convenient and quick.
DUBROVNIK
The staff was very friendly and patient. However, I booked the car for airport pickup and drop-off on the app, but the paperwork at the store indicated it was a car dispatched from the city center, requiring an additional $50 service fee. After contacting QEEQ customer service, they said they would verify the charge. I didn't have time to wait, so I paid the fee and drove off. QEEQ customer service continued to follow up, and a few days later, I received an email stating the fee should not have been charged and that they would coordinate with the rental company for a refund. It has been over ten days now, and I'm still waiting for the refund. The actual process of picking up and dropping off the car was very convenient and quick.
アルゼンチンでドゥブロヴニクの口コミ