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Search for SURPRICE RENT A CAR Car Rentals in Tirana

Not satisfied this time!

Reviewed: Mon, Jun 27, 2022
About SURPRICE RENT A CAR: 3.0 /10
The car did not exceed my expectations. The Surprise rent a car staff was not helpful at all! They made me pay car insurance twice!!! And in the drop off day they tried to get more money from me accusing me of scratching the car - which was false - and even if it was true it was covered by the insurance!!! Very disappointed! (I had rented from them before - but this time it was a disaster). The rented car it was almost out of gasoline and they didn’t care about it!
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. The rental location require credit card under main driver's name to pay for deposit. You have purchased AXA insurance on our website, if you need to claim insurance, please feel free to contact with us.
Economy | Volkswagen Polo or similar

Relevant Reviews on SURPRICE RENT A CAR in Albania


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Mini | Hyundai i10 or similar
Reviewed: Thu, Sep 5, 2019
“Extra cost is terrible, they sell us extra insurance”
About SURPRICE RENT A CAR: 6.7 /10
When we arrive to surprice office, even if we did full insurance, they want to sell us again insurance. And we paid extra 75 euro for 5 days. And they said, if we dont pay they will not rent car to us. It was terrible experience with surprice services.
About QEEQ: 8.0 /10
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Medium SUV | Skoda Yeti or similar
Reviewed: Fri, Feb 15, 2019
“Staff were very slow on prossesing paper work and hand the car key over. Car was old, it broke down.”
About SURPRICE RENT A CAR: 3.7 /10
Company had to come and give me another car as the car broke down. They still have me an old car again. Company charged me for a police fine which I had not got. I got the car at 19:00 and the fine did not have time on it as to when it was given. The fine must of been given on the earlier on the day but there was no time on the fine so they said I got it. More to the fine, the fine was given to a destination which I did not travel to on my trip. I asked the company to look at the car gps to see where it had been but they didn’t and they just charged my credit card. I am still waiting for the dispute. I will never never rent from this company again. Unhelpful, unfriendly, thief’s, taking money out of customers for there fault.
About QEEQ: 10.0 /10

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