RHODES CAR RENTAL REVIEWS

On arrival night there was no meet and greet,i phoned the number provided it did not ring out. I asked a taxi driver if he knew goldcar lucky he did I had to pay him 10 euros. When I got to goldcar the guy charged me 21 euros extra I don’t know why he tried to explain but I could not understand him not happy with hidden charge,I had the full insurance and brought the car back full tank but did not get my 21 euros back.

We were 'strongly' advised to take out extra insurance. It started out at 140 euros on top of our rental charge, however after haggling we got it down to 105 euros - providing we paid in cash!!! Beware and be prepared.

Great car, all went very smoothly minor hiccup regarding an additional payment which was resolved via a phone call. Overall, very satisfied with the service.

Booking platform easy-to-use, booked late so didn't use price drop facility. Will use again.

Customer service is friendly and courteous and their cars are clean, newer model vehicles. Highly recommend.

The best deal for car rentals, thank you!

I was made to pay a hidden fee of 46 euros and I'm still waiting for my deposit to be returned after 4 days.

The rental company did not inform us that the car pickup involved a local staff member shuttling us from the airport. We spent a long time looking for the pickup point only to discover that the staff member had just left with another group. The elderly lady at the counter couldn't recognize our car rental documentation and refused to give us the car. After much difficulty, she finally allowed us to ask a younger staff member. The younger staff member recognized the rental documents and notarized translation but informed us that our magnetic stripe credit card couldn't be used to freeze the deposit, only for purchases. In the end, despite having already purchased full insurance from the rental company, we had to buy their €90 insurance and pay a €200 cash deposit. The rental car had a strong smell of cigarettes and was not new.

I paid for a car with 60 40 back seat split so I could fit 3 people and a rented bike in. They didn't have one so my plans were rather ruined. Other thha that it was fine

The website mentioned that the car pickup was inside the airport, but upon arrival, it turned out to be incorrect. There was only a reception area inside the airport, and we had to take a shuttle for over ten minutes to reach the pickup point. I paid extra because I thought the pickup was inside the airport.

Pick up location on Google maps indicates its Rhodes town its is not you have to get taxi there at cost of another 20euros each way this needs to be sorted as would not have hired if correct location was given.

Like: Friendly staff, good car, good price, the company is in airport, took maximum 10 minutes till we were in the car already.
Dislike: The gasoline supposed to be full to full, but it was only up 6/8 !!! It means when you return the car it’s hard to fill up the same and usually people return it with more. I find it cheating from companie.

Green Motion were uncontactable. We were not arriving on a flight because we were already on Rhodes so we needed to contact them regarding picking up the car at the airport. We tried 17 times and got no reply from Green Motion. A lady from a different car rental company helped us to find them. This is not a good start to a car hire experience!!!

They insisted we pay extra for full insurance coverage we had already purchased online. They wouldn't give us the car without it. With the help of the online service representative, we avoided the extra charge. They retaliated against us and used discriminatory and malicious language towards Chinese people.

When we arrived to pick the car up we were told we had to pay a further €160 or we could not take the car. Drive said it was the fault of easyrentcars.com. We then had to call easyrentcars. After 40 minutes on the phone no solution was offered. We then discovered the call was to Singapore. UK Mobile to Singapore!!!