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Small SUV | Suzuki Jimny or similar
Reviewed: Fri, Nov 8, 2019
“I would not rent a car again in port villa”
About Europcar: 9.0 /10
The car wasnt what we asked for not suitable to drive around the island and very expensive
About QEEQ: 8.0 /10


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Medium SUV | Kia Sorento 7 Seats or similar
Reviewed: Tue, Aug 20, 2019
“Insurance surety was $1980 No damage to car.. still waiting for my return of credit card payment.”
About Europcar: 9.3 /10
Did not expect to have to leave nearly $2000 surety!! And this was the excess in case of damages to car- luckily I incurred no damage to car. Please ensure my payment is returned. I am still waiting- man at europcar at Port Vila Airport said he would cancel credit card payment on Saturday 17/8.. no sign of cancellation on my credit card account. Please follow up and reply to me . Thanks
About QEEQ: 8.0 /10

AM Traveller

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Small SUV | Suzuki Jimny or similar
Reviewed: Sun, Aug 18, 2019
“Good experience spoilt by a vehicle breakdown -”
About Europcar: 8.0 /10
Our first car broke down on Day 2 of a 7 day hire. The battery failed and the car wouldn't start. It was 8pm at night and Europcar office was closed. We had to get friends to collect us from the restaurant and borrow a car to return next day to meet Europcar mechanic to start the car. He agreed the battery was unreliable and we needed a new vehicle. We spent 2 hours, including returning the car to Europcar HQ to get it. We were without our first rental car for 14 hours. In spite of frequent requests by phone and in person to the polite counter staff who passed on our request for a one-day refund, Europcar's Vanuatu boss wouldn't respond. The replacement car was good but we were left with a sour taste that we were unfairly treated and overcharged. No refund or apology was forthcoming.
About QEEQ: 9.0 /10

Family with 3 kids

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Economy | Kia Morning or similar
Reviewed: Mon, May 6, 2019
“They tried to cheat and rip-off.”
About Europcar: 5.7 /10
The car was advertised for 5 pax. The car they wanted to give us was for 4 Pax. the advertised car was suddendly not available. They said there was nothing they could do. The lady boss there said she was not responsible for the advert in It was all not her problem. We walked away and went to Budget Cars.


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Small SUV | Suzuki Jimny or similar
Reviewed: Fri, Jan 18, 2019
“nice people”
About Europcar: 9.0 /10
If I had known it was eurocar I would have use my account
About QEEQ: 8.0 /10

Car Rental Brands Ranked In Port Vila

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