“Good value for money - helpful Staff and quite a godd car condition”
About SURPRICE RENT A CAR:8.0/10
Counter located out of Airport building, near the public parking - just close to other rental companies. We've got Fiat Tipo instead of Ford Focus - in fact the same car class. Car had two major damages an several scratches on different parts. Clean outside and inside. Staff communicative and helpfull. Good experience during drop off.
“Excellent service by QEEQ, disappointed by Europcar”
About Europcar:4.0/10
Despite of booking at an additional price, an assured/ guaranteed model, was provided with a lower category vehicle. No prior information or anything and not an even an iota of apology/ compensation.
About QEEQ:10.0/10
Excellent service, as always. Not just the customer service is super prompt but the team puts in real effort for five star customer service both pre and after sales.
“Worst ever service experience of all time. Disgraceful in fact.”
About Budget:3.0/10
Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ.
Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!
About QEEQ:8.0/10
Easy and not at all reflective of what we experienced with Budget.
“totally disappinted by service provided by Interrent. NOT recommended!”
About Interrent:6.0/10
sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.
“Overall great experience working with ERC. Loved Auto booking and insurance claim processing.”
About AVIS:9.7/10
Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight.
There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium.
Thanks ERC, they managed to convince Insurer about the genuineness of the charges.
About QEEQ:10.0/10
Price drop protector is a great option. It saved me 10% as ERC auto booked me with lower price. ERC was also very co-operative in helping me on insurance claim. I have purchased additional coverage from them which took care of access charged by Avis.
We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.
My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.
About QEEQ:10.0/10
Easyrentcars.com is great and I will recomend it to everyone.
I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car.
Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet.
Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do.
Otherwise car was in excellent driving condition and was clean.
About QEEQ:10.0/10
I use Qeeq for first time and was worried about. How ever it was smooth and you guys delivered as promised. Will recommend you.
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View more >Dislike: The price was a bit too high for the type of vehicle and very few automatic cars available.
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View more >Dislike: Pick up time
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