Like: Staff were very efficient and friendly.The office was a short distance from the airport. Car was better than expected Dislike: Car was parked on waste land with no marked bays so little difficult to locate.
Like: Staff were very welcoming, helpful and chatty. Knowledgeable about the car and happy to answer and questions or concerns. Car was slight upgrade from original booking and was of very good standard.
Dislike: Only two members of staff working through a busy period whilst I tried to hand the car back. Too busy to see everyone waited 20 mins without being served and was coming close to missing my flight.
Gentleman quickly served myself and another man dropping the car back, took the keys asked if everything was ok, and said deposit would be back with us.
Bit disconcerting as would have liked to check the car over together to ensure nothing done to vehicle afterwards and ensure I get my deposit back. Having said that, the staff were extremely busy and rushed, customers were stood in the sun and being typically British and impatient so I understand the reasons but will check to if my deposit has been received.
Overall as a first hiring experience, very good - Quick easy and value for money, would use again but could do with more staff to ease wait and stress on staff at busy periods.
Like: The new car, eco to use as not greedy on petrol. Dislike: Return was a bit too easy on that I only had to leave the keys. I would have liked to sign something that it was returned in tip top condition to avoid any issues afterwards.
Like: The car hire offices are all together just outside the arrivals area. Staff were very polite and helpful. Cars are parked within 50 yards. All in all, a very easy and pleasant experience. Dislike: N/A
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H.Senior
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View more >Dislike: Car was parked on waste land with no marked bays so little difficult to locate.
J.Buckland
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View more >Dislike: Only two members of staff working through a busy period whilst I tried to hand the car back. Too busy to see everyone waited 20 mins without being served and was coming close to missing my flight. Gentleman quickly served myself and another man dropping the car back, took the keys asked if everything was ok, and said deposit would be back with us. Bit disconcerting as would have liked to check the car over together to ensure nothing done to vehicle afterwards and ensure I get my deposit back. Having said that, the staff were extremely busy and rushed, customers were stood in the sun and being typically British and impatient so I understand the reasons but will check to if my deposit has been received. Overall as a first hiring experience, very good - Quick easy and value for money, would use again but could do with more staff to ease wait and stress on staff at busy periods.
Bergerac traveller
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View more >L.StJohnSmith
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View more >lettid
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View more >Dislike: Return was a bit too easy on that I only had to leave the keys. I would have liked to sign something that it was returned in tip top condition to avoid any issues afterwards.
A.Scott
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View more >Dislike: N/A
B.Maguire
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View more >C Thomas
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View more >Car Rental Brands Ranked AT Bergerac Airport, EGC
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