AVIS CAR RENTAL REVIEWS

The car made some internal noise when in drive mode.

Good

Avis continues to provide top notch service for a great price.

QEEQ was really easy to book, thanks!

Staff pushing hard on full insurance... Fortunately I speak Spanish and did my research on what I needed... Many tourists in neighboring counters took full insurance at $40USD a day. Good location though and shuttle was easy to find.

オーランド国際空港でのレンタカー予約は今回で３回目だったので、深夜到着でも不安はありませんでした。予約していた車両が用意されておらず少し時間がかかりましたが、予約車種よりグレードの高い車両を予約価格でレンタル出来ました。到着ゲートがBゲートでAVIS窓口もBで手続きしましたが、車両はAゲート側の駐車場に停めてあり、たどり着くまで少し時間が掛かりました。 海外でのレンタカー予約は希望していた車種が無いことが度々あるので注意が必要です。

レンタカー予約のポータルサイトですが何度か利用して不満はありません。

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I had a charge 24 hours after dropping the car back for ‘TOL’ $168.87. This is apparently a fixed charge toll product which was completely mis represented to me. The car was not ready when I arrived at the desk. I made it clear to the clerk that I would not be using the car in an area of Florida with toll roads except for leaving and returning to the airport. When I queried the toll arrangements she told me it was simply a device in the car which would pay the tolls automatically and would recharge my credit card later with the amounts of the tolls. I rent cars all the time and I stay away from cheaper less reputable operators to avoid the type of practices I encountered on this occasion with Avis/Budget. I did not expect this type of deception and mis-selling from Avis/Budget. My point is when the product was sold to me it was sold under false pretences. Nobody would purchase a product for $168 when they know they will use $8 in tolls. That is not right, and is not what should be happening with a reputable rental company. I visit Florida several times every year for the last 15 years always rent a car and this is the first time it has happened. Normally I get recharged for the tolls I use only. Secondly, the car should be ready at the time it is booked, and thirdly a reputable company should not tell you the car is full at the desk and in the paperwork when it was in actual fact half full when I picked the car up, requiring me to go back to the desk and waste more time during the pick up process. It is the worst rental experience I have ever had in Florida.

Innovative booking platform, and I like the price reduction protector

Car was old. The price was expensive for such a car.

No comment

Received a Mazda 3, great car. Slightly small, but comfortable for 3 adults

At counter they made us rebook as they could not find the booking

Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.

친절함에 감사드립니다.

빠른 도움에 감사 드립니다.

The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.

After 5 attempts to book, due to constant bookings be cancelled, we lost money in the exchange rate system that is used.

Der Westchester Airport ist übersichtlich, was für das Abholen und Anliefern von Mietautos einfach ist. Grundsätzlich sind US-Amerikanische Mietautos nicht so gut gereinigt wie in Europa, das war auch dieses mal so. Ansonsten alles den Erwartungen entsprechend, reibungslos.

Günstigstes Angebot.

Todo salió acorde a lo planificado y a lo previsto por la pagina QEEQ. No tuve inconvenientes de ningún tipo. Muchas gracias por los servicios prestados.

He rentado varias veces con esta página QEEQ y nunca he tenido problemas con la misma. Viajo pocas veces al año, pero siempre trato de que sea simple rentar un auto. Agradezco la buena resolución a mis búsquedas y precios convenientes. Por lo tanto recomiendo el uso de la misma.

excellent

I needed to pay extra that I wasn’t expecting. Insurance I believe. They also didn’t ask for extra drivers so I forgot to do it at the counter.

fantastic service. Roy the station manager is a great person who went out of his way to solve for the issues created by Qeeq. Highly recommend AVIS

Dropped car off on time, no problem, but told there is a net charge of $108.03 The desk staff could not explain why! I was told only the manager could waive this charge, he was on the sick. I have emailed him and have not as yet had a reply!

QEEQ.COM booking worked well but very upset when I returned the car to be told there is a $108.03 extra charge. I might need QEEQ.COM help to sort this out.

AVIS gave us a Passenger Van that broke down suddenly on the morning of 25-12-2025 in the mountain of Bryce Canyon, Utah. AVIS left us stranded in a cold place. We had to seek the assistance from the Park Rangers to transport my family of & and luggage down to the town centre in Bryce Canyon. AVIS did not offer an immediate replacement vehicle. We had to find a hotel on our own for the night. The next day, we had to seek help to find transport from Bryce Canyon to Las Vegas. The costs of transport was exorbitant at USD1,500-00 due to a long distance as the taxi had to come from Cedas City (95cmiles to Bryce Canyon) and from Bryce Canyon to Las Vegas (265 miles). AVIS has a branch in Cedas City, Utah but was not willing to offer an replacement vehicle or offer any temporary transport to Cedas City. We had not only had to pay the taxi fare ($1,500.00) and hotel (about $276) but also lost almost 2 days of tour time. AVIS did not even offer ANY ASSISTANCE on our ordeal. When we requested on numerous times for the reimbursement of taxi fares & hotel costs, AVIS only offer 3 days rental on next visit and $100 after appeals. When we return the van to AVIS in San Francisco Airport, we met the Manager, Ms Autumn Post, who promised us that she would look into our reimbursement requests. We emailed on 2-1-2024 to Ms Autumn, detailing our ordeal and receipts of taxi fares & hotels, until now, we have yet to hear from Ms Autumn. We felt disappointed and angry with the very poor service standard by AVIS.

QEEQ only offered assistance on our request for the reimbursement after we return the van. So far, no news from QEEQ. I supposed the service standard from QEEQ is equally poor as AVIS..

I pick up the car at night so I didn't really check it thoroughly before driving off. The next morning I discovered that the seats are full of bread crumbs which is probably left by the previous user. Overall the car is ok except for dirty seats.