Smooth rental, cute car

We got a nice car, Hyundai Tucson, a fairly economical hybrid SUV. It was in great condition. Service staff was brilliant. Drop off in Salzburg was a terrible experience as Avis is located in some kind of mini mall with no obvious drop off location.

Good staff, but the drop off after hours is just terrible as you have to park on the street and pay for parking in downtown Amsterdam. Parking is very expensive and there are no parking places. Drove around in circles in the dark in heavy traffic for a while, I then decided to buy (expensive) hotel parking for the night. Also, we did not get the hybrid we ordered, so petrol fees were higher than expected

Brilliant, great service from chat support.

Customer service first class, happy to amend booking slightly when asked. Only slight issue was lack of parking to drop if out of hours so not sure if parked ok, otherwise first class

Good price offered

The car was an upgrade. It was a DS hybrid and one of the best cars I ever rented so the experience was fantastic.

Very smooth site and good choice and price

Was given initially a Citroen Cactus, requested for car change due to the dirty car. Marciano of the AVIS counter was super helpful, he gave us a equivalent Volvo C40 as he recommended. The car was clean and excellent. Superb drive around Amsterdam thanks to the car. Fuel efficient travels, hassle free. Quick pickup and return times. Thank you AVIS, thank you Marciano. Keep up the good work.