Good experience

They didn't have the car we reserved so opted for an even better vehicle. Too large so we exchanged it the next day, no problem. Staff at both locations were friendly and easy to work with. No high pressure extra sales.

Very efficient

Sugerencia si es posible reducir el tiempo de espera para reclamar el auto sería ideal . Gracias

Me gustaría como estrategia nos pudieran enviar promociones o descuentos a futuro o bonos como “ gancho” para volver a rentar el auto en la misma empresa

The car was great. Gas mileage was superb because it was a hybrid. No issues whatsoever with the car itself. My issue was with the Avis employee. I understand that they have to ask if you want to upgrade and/or purchase the insurance. I declined both. I reserve exactly what I need and nothing else. When I was asked to sign that I wasn't taking the insurance, the employee actually said, "sign here and say your prayers". My assumption is that he was joking, however as my insurance fully covers rentals, I did not think this statement was funny or appropriate.

All was a good experience.

easy is the right word, no problems whatsoever.

will use again, was very easy and convenient.