Counter staff very friendly, guy at pick up not as helpful Car had seats facing backwards, which was not on the booking and didn’t suit us with some who get car sick , but he wouldn’t swap cars without wanting to charge us . Car condition was good , but set up not good !
“Competitively priced rental but inconveniently located depot”
About GREEN MOTION:7.0/10
Green Motion is generally very good, but the Heathrow branch is located at the Holiday Inn which is currently being used as an asylum seekers holding area by the government and feels very insecure. Be aware that the depot does NOT open at 06:00 as reported by Qeeq and Green Motion's website but at 07:00. Note also that there is no toilet on site and no shuttle service to/from the airport apart from the hotel Hoppa bus service which is infrequent.
“I spotted the Avis scam which would have cost me £44 extra for nothing. Other than that, great car”
About AVIS:8.0/10
I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON
“London now the world’s most unfriendly place to drive .”
About Alamo:8.0/10
Didn’t get the car we’d paid more to get & tried to give us a smaller car that wouldn’t have worked for us . Didn’t advise us of the £15 ( $30 AUD !)London congestion fee at both pick up & drop off and couldn’t really say where that as well as the low & ultra low emission zones were .
I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.
“Not impressed as stated above and would like a refund.”
About SURPRICE RENT A CAR:6.0/10
The whole experience was very disappointing to say the least. We have used QEEQ several times with a good experience and also have 3 upcoming bookings. The level of service we received on this occasion was a joke, very unprofessional staff at Surprice who made us feel like we were being blackmailed.
We arrived and unfortunately I had forgotten my drivers license (my mistake). I did have my international licence but they wouldn’t accept this or a photo of the one they needed. We then had to change the booking into my husbands name and then pay for additional insurance on top otherwise have a £15000 excess!! I told them we had already paid extra for a zero excess policy but they said that was now invalid. We then had to pay extra making a $400 booking into an $800 booking (approximate numbers).
On top of that they provided us with a car with front end damage.
Also original booking was full to full and car had 2/3rds of a tank.
NOT IMPRESSED AT ALL.
Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance
“100% recommend - just didn't like the insurance excess worry.”
About Alamo:10.0/10
The car was lovely and the staff were really helpful at Exeter - making sure I was familiar with the key features. They advised where I can drop off at Heathrow and went through the 'paperwork' on the iPad. I didn't like the £2,000 excess on insurance which I was offered on the spot to take there and then - as the cost was almost as much as the daily hire cost - but waived it. That made the experience much more stressful - particularly in London - and I was grateful to drop the car back without a hitch.
About QEEQ:10.0/10
The platform was brilliant and I got a very good price - which I was delighted with. I was taking my parents up to London from Dartmouth (83 and 85) and they very much enjoyed it. We came back in my car - which is lovely but not quite as lovely as the car we hired :)
Car had been smoked in previously and the smell did not diminish during the entire rental period, car seats and interior very stained.
This is the second occasion I have been given a car like this from this location, whilst the rental staff did explain there is nothing they can do to prevent this from occurring from other renters they do state they will charge for a clean if this does happen, this car had not been cleaned. It does seem if you book via a consolidator with Europ car rather than direct with them you won’t always be offered the best cars but that’s the cost of trying to save a few pounds against booking direct with Europ car.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
P.Shields
-
-
-
-
View more >C.Madin
-
-
-
-
View more >J.Banks
-
-
-
-
View more >R.Webb
-
-
-
-
View more >A.Williams
-
-
-
-
View more >EG
-
-
-
-
View more >P.Shields
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >U.YOUSAF
-
-
-
-
View more >K.Monopoli
-
-
-
-
View more >-
-
-
-
View more >S.Kilian
-
-
-
-
View more >Craig Smedley
-
-
-
-
View more >E.Chow
-
-
-
-
View more >A.Haley
-
-
-
-
View more >Jeremy
-
-
-
-
View more >L.Brown
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >Hot Destinations In United Kingdom
Car Rental Brands Ranked In United Kingdom
Check out this.