Sicily-By-Car Car Rental

Excellent car rental experience

Bologna is busy, so be ready for long queue at the counter.

We were very satisfied with both the booking process and the car itself. The vehicle was exactly what we ordered and the price was reasonable.

Helpful staff at the counter Easy to find Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.

Excellent service but the small car (Lancia Y) was probably the cheapest option available in Italy to match the category I booked for, lacking accessories now taken for granted (Android Auto / Carplay integration, for example). Maybe Sicily By Car is a bit understaffed at Alghero airport but I did not wait too long.

The staff was good, they were helpful, polite and kind. I would definitely rent with them again.

Very good service.

SBC counter was busy. The qr code queue system did not work well

The pickup was very smooth and fast. T he car was clean, however itvdid have a lot if scratches, marks etc which were not recorded. When I reported them I was told to take pictures and go. When I returned the car it was inspected with no comments made about the sratches and marks.

予約はVWゴルフの予定がSEATのSUVに変わっていましたが とても運転しやすく 燃費も良く 満足しています

The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.

my reservation had model guaranteed. i was given a different one for lower value.

The car was as expected. Front desk staff was very kind and helpful. Very fast pick up and return process.

Car was smaller than expected. Waiting in a queue for over an hour to collect the car was totally unacceptable.

Not enough counter staff

Nos ofrecieron el seguro de más alto precio sólo y cuando dijimos q no, nos ofrecieron otro más barato. No nos han devuelto la fianza de 200€ y me cobraron tras la entrega del vehículo 300€ más, estando el coche en prefectos condiciones

Both processes (pickup and drop off) went smoothly and relatively quickly, especially, drop off. I've exchange the emails with the drop off staff (prior to drop off) to find out the exact location. Responses were quick and helpful. One minor thing - they didn't tell me that their office is on the 4th floor of the car park. It took us an extra 5 min to find out when we arrived

The car was a little tired, and had no air-conditioning.

There is not a scratch and dent check before departure. Told to take a photo, with date stamp. On return, they don’t open early, had to wait for agent, to confirm scratch, dent was present before rental.

Car was an upgrade on the model booked, very comfortable!