GOLDCAR Car Rental

We had a wonderful trip without any hassle. Everything went smoothly.

Booked a Fiesta or Similar, received an Opel Corsa so car was fine in the category expected, La Linea office is usually great no hassle easy and quick, no issues to report.

Booked a Nissan Qashqai or similar, they did not have any cars in this category left (DISAPPOINTING) so they had to upgrade me to the next category which was NOT an upgrade at all, the 7 seater category and I got a DACIA Lodgy more like a work van, car was awful and very used, with many scuffs dents and scrapes. Eventually swopped for a Qashqai at another location a couple of days later as I had booked this car for a few weeks.

Car provided was the same as booked, the car was also in a good condition to be expected and I found no issues with it. Car was clean and smelled fine.

Araba almak çok geç oldu.ve aracın yakıt deposu full değildi ve benden full olarak aldılar söylememe rağmen ücretimden düşmediler yakıt fişi herşey kayıtlıydı.

Interrent is very persistent in selling extra insurance and fully charges the security deposit on your credit card. It’s a heavy process and should be done as a preauthorisation only. Moreover the deposit is charged in the currency of your credit card (eg. USD) and refunded in EUR so you lose on exchange rate significantly

When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.

Easy pick up, nice new car, smooth return

Efficient,courteous and pleasant staff.

Goldcar always try to sell extra option and sometimes you can't refuse of them. last time it was service of fuel refill and i couldn't rent car without this service. This time it was the pick-up location. Although as said in booking terms pick-up location is in the airport but you need to pay 20 euro for that. otherwise you have to go to other parking about an hour by yourself. And they charged me for the last rent which was 1,5 years ago for empty fuel tank returning, although i always return the car, refilling full. They didn't show any evidence, fotos.

No issues at pickup nor drop-off, and they were always available if something came up.

It’s the same old problem with pressure selling unwanted policies, almost in a threatening manner, I will not use you again I’m afraid.

Super smooth & Easy collection and drop-off as always!

The address and phone no. shown on the map is wrong. We couldn’t contact the car rental company with phone then we walked there. However, the office has moved to another place which we couldn’t reached there easily. TERRIBLE. The staff there is good but only one staff is not enough to serve all the customers at the same time. So, we spent some time in picking up the car and even drop off. The car condition is good. Nice!

1. non avendo macchine a benzina del gruppo che avevo richiesto, mi hanno addebitato 9,90 per la tassa sul diesel!!! (non era un problema mio) (e non la fa pagare nessuno per quelle categorie d'auto...) 2. al mio rientro mi hanno "consigliato", dicendomi che rischiavo di aver addebitata la pulizia dell'auto, che passassi da un lavaggio ad "aspirare" quelle 4 pietrine che c erano dentro. Risultato: 15 minuti tra cercare il benzinaio, cambiare i gettoni, aspirare e ritornare. tutto questo potevano farlo loro in 2 minuti esatti visto che è stato il tempo effettivo necessario per aspirare "quella gran quantità di terra che c'era..."

Very quick service for a very low price is excellent!!!

الشركه تتمتع بمصداقيه وسمعه حسنه من خلال تجربتي معها . الاستقبال في للمطار جيد جدآ والمعاملة معكم الموظفين بشكل لائق ومحترم نشكر هذا الاسم .العريق ونشكر جميع موظفين كولد كار

Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!

Staff were not that helpful and the car was dirty inside

The guy on the counter without my approval has added their insurance that cost 90 Euro and told me that this money deposited for gasoline and tall payer. Also, he has hidden the contract behind the check-in document so I realized what happened only after I've returned home and money that was charged wasn't returned. Moreover, they provided a contract on Portugal so you where I tried to understand this contract and resolve the problem with the Goldcar I've realized in case I wanted to read it on the counter I wouldn't understand it. This is addition way how they increase the probability to "sell" you more extras without you confirmation