PARADISE is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a PARADISE rental, simplifying the process while maintaining the standards PARADISE is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from PARADISE, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner PARADISE, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.
Reviewed: September 14, 2020
Me and my friends reach at exactly 8am as requested, but there was no car ready for us. The counter personnel informed us that the car have a flat tyre, so we needed to wait until 9am for the car tyre shop to open. Then all the counter staff left and there was nobody there. This was totally unacceptable for us to be waiting for an hour for the car repair so we called their customer support to complain. By right they should have checked the car thoroughly the day before. After discussing, they agreed to send a another car, but it will only arrive at 8.45am. In the end we got an older model of Saga than the promised Bezza new variant, and it's engine was underpowered.
Reviewed: August 17, 2020
The vehicle need proper service and checking to make sure it under good condition before rent out as good condition vehicle is more secure for the user.
Reviewed: August 4, 2020
1. No body attend the counter when arrived. 3 contact phones displayed on counter but hard to get through. Waited more than 30 mins for 1 attendant to show up and serve 2. Car key with low battery. Should ensure good condition before handed over to customer. This created few inconveniences ( eg need to press multiple times for a possible car being locked) during the trip.
Reviewed: August 3, 2020
i would NOT recommend them
Reviewed: March 11, 2020
The whole experience is great. We paid rm280 for 4 days, which is a real bargain. The car is clean and the engine is smooth. The personnel at the counter was very helpful. Overall, we give it 5 star.
Reviewed: February 26, 2020
Almost perfect. Refuelling panel door was stuck. That was the only glitch.
Reviewed: February 25, 2020
The car shown in the platform is Audi A1 or similar but I was given a Honda City. There is no way Honda City is similar to Audi A1. I did asked Paradise, they say they do not have Audi in the car listing and certainly will not put that in platform. I do not know which side has problem. The apps or the car rental company.
Reviewed: February 11, 2020
A simple average car, but neat and clean. Car is able to start smoothly.
Reviewed: February 8, 2020
Quick and easy to pick up and return car, though a local number is necessary to ease this process. Good and clean car condition.
Reviewed: January 31, 2020
I hope the key drop service (car return) can be provided in 24/7. It’s to ease the process of returning car at airport
Reviewed: January 31, 2020
I waited quite some time on pickup counter as counter personnel is not yet there yet. It is understandable because it is 1st day of Chinese New Year. Car is in good condition, however I dont really like this model of Proton Saga with CVT transmission as it feels very rough specially in stop and go traffic and uphill situations. Not the renters fault or anything, its actually the car's behavior.
Reviewed: January 29, 2020
The car was new and I love it... they upgraded me to a newer car, perfect.
Reviewed: January 24, 2020
I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.
Reviewed: January 22, 2020
Helpful staff, car in very good condition
Reviewed: January 19, 2020
A lot of scratches on the car. Probably by the previous renter. One of the cheapest car rental company. Very recommended for some one visiting to the city for a couple of days. Overall is good.
Reviewed: January 8, 2020
Very friendly and efficient service. Will definitely use PARADISE again.
Reviewed: January 2, 2020
Appointment for pick up the vehicle was at 9am, but the counter staff only arrived at 9.20am.
Reviewed: January 2, 2020
My experience was horrible and will never use paradise again therefore won't be using easyrentcars as they recommended them. We spent over an hour waiting for the staff to show up to which the security guard in the end had to do the paperwork via the phone to his boss after waiting well over an hour. The vehicle was in poor condition and filthy from the previous users both in and out, the security replied that they don't wash the cars on the weekend it's not their job. Seems like their was no one there to do any of the admin or cleaning except the poor security guard. Within an hour of our trip our tyre blew on the motorway on our way up to penang, rang the paradise rent helpline, who basically said for us to sort it out ourselves, luckily we rang the malaysian motorway patrol called Ronda who were fantastic in helping us, Paradise were not interested at all in helping us get their car fixed. We limped to the nearest exit and found a tyre shop and changed the tyre at our expense, which was later reimbursed at penang paradise who were much more helpful then their KL franchise. Was a terrible start to our trip with a careless company, minor things like tyres and cleanliness is sometimes expected but with their attitude it did not help us, after all they were more than happy to collect the rental for a week.
Reviewed: December 30, 2019
It would be more convenience if they can provide parking coupons / card for sale.
Reviewed: December 20, 2019
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