OK-Mobility Car Rental

Very satisfied. The store clerk was enthusiastic and patient. The store is just across the road from Seville train station, a 2-minute walk. The car was parked in the parking lot downstairs, very easy to find. The car had only 30,000 kilometers, so it was quite new. The clerk proactively asked if we preferred a petrol or diesel car, very nice. The deposit of 2000 Euros was fully refunded to the credit card within half a day after return. Overall, a perfect experience.

Very satisfied. The female staff member was enthusiastic and patient. The store is located just across the street from the Seville train station, a 2-minute walk. The car is parked in the lot right below the store, very easy to find. The car had only 30,000 kilometers on it and was very new. The staff proactively asked if we preferred a petrol or diesel car, very nice. The €2000 deposit was refunded to my credit card within half a day after returning the car. Very fast. Overall, a perfect score.

Pretty good

It was acceptable. Encountered a relatively helpful guy who translated and explained things to me.

It was okay, I met a friendly guy who explained everything to me.

Satisfied

I thought it was a small rental company, but the car return process was very smooth.

The car I rented at Heraklion Airport in Crete was the worst out of the four rentals I had on this trip. The car was small and old, almost like a semi-automatic with very basic features. It only had a radio and nothing else. It didn’t even have automatic headlights. I forgot to turn off the headlights once, and the next morning the battery was dead and the car couldn't start. Even a low-end car from 10 years ago would be better. The staff claimed it was a two-year-old car, but it had over 40,000 kilometers on the odometer, and the paint was cracking. On slopes, you have to press hard on the gas pedal, otherwise, the car would roll back.

Low efficiency in Europe, the vehicle's windows were not properly cleaned, posing safety risks.

They will forcibly increase the price if your flight is delayed, aggressively sell insurance, and use misleading tactics to raise fees.

Very satisfied

Excellent

Pick-up and drop-off were very smooth. The staff were professional and communicated well in English!

Very satisfied

Very satisfied

Just average

Overall average, the staff was very slow.

Average experience. They push for extra insurance. Waited an hour for the car. The car was in excellent condition.

wonderful service and cars

Pretty good