From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4422612312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4422612312
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Europcar, Lisbon Downtown Car Rental

Europcar 600+ ratings, 5 reviews

Lisbon, Portugal

8.3 / 10 Very good

Europcar - Lisbon Downtown Information, Car Rental Instructions & Policies

Address

AV.ANTONIO AUGUSTO AGUIAR,24 C/D

Telephone

+351 21 3535115

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -16:00
08:00 -18:00
08:00 -20:00
08:00 -18:00
08:00 -20:00
08:00 -18:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 19 - 25 years old with charge of EUR 5 - 6.15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 8.5/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 8.61/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 8.5/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 8.5/day
capped at EUR 85

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Italy, Germany, Switzerland, Belgium, Monaco, France, Spain, Andorra

Must-not:

Taking rental cars to following countries is not allowed:
Gibraltar
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Volkswagen Up

Switzerland

All international, state and island crossings are disallowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.3 mi from Lisbon Airport

Railway Stations

1.1 mi from Rossio Station

1.8 mi from Santa Apolonia Train Station

3.8 mi from Gare Do Oriente

Other Landmarks

0.5 mi from Liberty Avenue

1.1 mi from Aqueduct Of The Free Waters

1.3 mi from Santa Justa Elevator

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 38.729 -9.1493

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.3 / 10 Very good

  • Vehicle condition: 6.0
  • Vehicle cleanliness: 6.0
  • Spaciousness: 6.0
  • Counter staff: 5.6
  • Pick-up location: 6.0
  • Drop-off location: 6.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Heather

    Lisbon

    9.7 /10 Excellent

    Reviewed: Friday, November 8, 2024

    We waited 1.5 hours to collect our car in Lisbon. The Europcar pick-up office was extremely busy and there was not enough staff. We arrived well ahead of our scheduled pick-up time and it still took an unacceptable amount of time to finally receive the car. Having said this, the staff were trying their best in the circumstances and were friendly and helpful as much as possible.
    Read More >
  • AG

    Lisbon

    10 /10 Excellent

    Reviewed: Friday, November 8, 2024

    I booked something like Seat Ibiza and got Citroen C3 Aircross. Huge difference. Instead of small and easy to handle car I got bulky behemoth.
    Read More >
  • M.Green

    Lisbon

    10 /10 Excellent

    Reviewed: Friday, November 8, 2024

    Staff was helpful , but bit disappointed they changed the car.
    Read More >
  • Nelly Johnny

    Lisboa

    2 /10 Poor

    Reviewed: Friday, November 8, 2024

    It took almost an hour to pick up the car, which was a bit long. They also tried to sell me a highway card, claiming some routes required it. But in reality, I saw that Portugal mostly has toll roads.
    Read More >
  • Bertram Toynbee

    Lisbon

    10 /10 Excellent

    Reviewed: Friday, November 8, 2024

    Quite good, fast and hassle-free
    Read More >
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