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Hertz, Rotorua Car hire

Hertz 300+ ratings, 2 reviews

Rotorua, Bay of Plenty, New Zealand

10.0 / 10 Excellent

Hertz - Rotorua Information, Car hire Instructions & Policies

Address

1233 AMOHAU ST

Telephone

+6473484081

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
CLOSED

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Multi-island travel is still possible by making two separate bookings for the whole journey, one for each island. Single bookings that include rentals on both islands is no longer possible. STARTING ON ONE ISLAND, ENDING ON THE OTHER： Make your booking from where you plan to begin and end your journey. Please provide the details of when you plan to cross between the islands in the comments section of your booking including ferry date and time, without this information we are unable to guarantee a vehicle will be available for you. Book your ferry crossing early and check your rental agreement, if your cross-over date has changed call rental company 5 days before your ferry. If we are not advised of changes, we cannot guarantee a vehicle will be available. Vehicles must be returned to the original rental Island and we will charge a relocation fee of up to $1000 NZD + GST if this does not occur. The rental process remains the same if your rental involves travelling on both islands but starting and ending on the same. Please note you will be liable for the ferry cross over costs.

Ferry Transportation: Allowed

Hertz allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4500-7200 for other car models.

NZD 5500 for Ford Focus Auto, Hybrid,

NZD 5500 for Jeep Avenger,

NZD 5500 for Kia Niro Hybrid,

NZD 5900 for Renault Captur,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Kia Picanto At,

NZD 5500 for D2 Toyota Camry Hybrid,

NZD for Volvo S60,

NZD 6001 for H2 Toyota Kluger Hybrid-4wd,

NZD 6001 for Hyundai Santa Fe,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Renault Espace,

NZD for Toyota Camry Hybrid,

NZD for Skoda Octavia,

NZD 5500 for Vauxhall Grandland X,

NZD 5500 for Toyota Yaris Cross,

NZD 5500 for Kia Sportage,

NZD 6001 for Iveco Daily,

NZD 6001 for Toyota Prado,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Mercedes Classe V,

NZD 6001 for E2 Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD for Ford Focus Auto, Hybrid,

NZD for Jeep Avenger,

NZD for Kia Niro Hybrid,

NZD for Renault Captur,

NZD for Cubic Metre Van,

NZD for Volkswagen Caddy Maxi,

NZD for Kia Picanto At,

NZD for D2 Toyota Camry Hybrid,

NZD for Volvo S60,

NZD for H2 Toyota Kluger Hybrid-4wd,

NZD for Hyundai Santa Fe,

NZD for Ford Mustang Gt,

NZD for Renault Espace,

NZD for Toyota Camry Hybrid,

NZD for Skoda Octavia,

NZD for Vauxhall Grandland X,

NZD for Toyota Yaris Cross,

NZD for Kia Sportage,

NZD for Iveco Daily,

NZD for Toyota Prado,

NZD for 4wd Lid Canopy-4wd,

NZD for Mercedes Classe V,

NZD for E2 Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 5500 for Ford Focus Auto, Hybrid,

NZD 5500 for Jeep Avenger,

NZD 5500 for Kia Niro Hybrid,

NZD 5900 for Renault Captur,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Kia Picanto At,

NZD 5500 for D2 Toyota Camry Hybrid,

NZD for Volvo S60,

NZD 6001 for H2 Toyota Kluger Hybrid-4wd,

NZD 6001 for Hyundai Santa Fe,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Renault Espace,

NZD for Toyota Camry Hybrid,

NZD for Skoda Octavia,

NZD 5500 for Vauxhall Grandland X,

NZD 5500 for Toyota Yaris Cross,

NZD 5500 for Kia Sportage,

NZD 6001 for Iveco Daily,

NZD 6001 for Toyota Prado,

NZD 6001 for 4wd Lid Canopy-4wd,

NZD 6001 for Mercedes Classe V,

NZD 6001 for E2 Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.8 km from Rotorua Airport

Hotels

0.6 km from Sudima Lake Rotorua

0.7 km from Prince's Gate Hotel

1.4 km from Ace Motor Lodge

Other Landmarks

1 km from Waimangu Volcanic Valley

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -38.139656 176.249591

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 10.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Douglas Bunyan

    Rotorua

    10 /10 Excellent

    Reviewed: Monday, May 18, 2026

    The only issue is that the location is a bit hard to find, but everything else was great and service was good
    Read More >

  • Ralap Fast

    Rotorua

    10 /10 Excellent

    Reviewed: Monday, May 18, 2026

    There were very few people, I was the only one at the store, so I got the car quickly. The vehicle was very clean and new.
    Read More >

More Hertz Car hire Locations in Rotorua

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Where is the Car hire Store Location?

1233 AMOHAU ST

What is the Telephone Number?

+6473484081

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full Driving License issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    6.8 km from Rotorua Airport

  • Hotels

    0.6 km from Sudima Lake Rotorua

    0.7 km from Prince's Gate Hotel

    1.4 km from Ace Motor Lodge

  • Other Landmarks

    1 km from Waimangu Volcanic Valley

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