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Live chat Email us Service Code: 1597564081
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Hertz, Rotorua Airport Car Rental

Hertz 600+ ratings, 3 reviews

Rotorua, Bay of Plenty, New Zealand

8.0 / 10 Very good

Hertz - Rotorua Airport Information, Car Rental Instructions & Policies

Address

TE NGAE RD,ROTORUA,3074,NZ

Telephone

+6473484081

Pick-up Instructions

The Hertz - Rotorua Airport car rental location is in terminal

You can walk to the counter of Hertz - Rotorua Airport car rental.

Flight Number is Mandatory. No Walkins

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -19:30
08:00 -19:30
08:00 -19:30
08:00 -19:30
08:00 -19:30
08:00 -19:30
08:00 -17:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Multi-island travel is still possible by making two separate bookings for the whole journey, one for each island. Single bookings that include rentals on both islands is no longer possible. STARTING ON ONE ISLAND, ENDING ON THE OTHER： Make your booking from where you plan to begin and end your journey. Please provide the details of when you plan to cross between the islands in the comments section of your booking including ferry date and time, without this information we are unable to guarantee a vehicle will be available for you. Book your ferry crossing early and check your rental agreement, if your cross-over date has changed call rental company 5 days before your ferry. If we are not advised of changes, we cannot guarantee a vehicle will be available. Vehicles must be returned to the original rental Island and we will charge a relocation fee of up to $1000 NZD + GST if this does not occur. The rental process remains the same if your rental involves travelling on both islands but starting and ending on the same. Please note you will be liable for the ferry cross over costs.

Ferry Transportation: Allowed

Hertz allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4500-7200 for other car models.

NZD 5500 for Hyundai Ioniq,

NZD 5500 for Ford Focus,

NZD 5500 for Toyota Ch-r,

NZD 5900 for Kia Stonic,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Yaris,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Vw Arteon,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for Skoda Kodiaq,

NZD 7200 for M5 Ford Mustang,

NZD 6001 for Volkswagen Caravelle,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Peugeot 3008,

NZD 5500 for Toyota Rav4 Hybrid,

NZD 5500 for Hyundai Creta Automatic Or Similar,

NZD 5500 for Kia Sportage,

NZD 6001 for Bmw X3 4x4--4wd,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Citroen Spacetourer,

NZD 6001 for Polestar 2,

NZD 0 for Special,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 0 for Hyundai Ioniq,

NZD 0 for Ford Focus,

NZD 0 for Toyota Ch-r,

NZD 0 for Kia Stonic,

NZD 0 for Cubic Metre Van,

NZD 0 for Volkswagen Caddy Maxi,

NZD 0 for Toyota Yaris,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Vw Arteon,

NZD 0 for Toyota Kluger Hybrid,

NZD 0 for Skoda Kodiaq,

NZD 0 for M5 Ford Mustang,

NZD 0 for Volkswagen Caravelle,

NZD 0 for Peugeot 3008,

NZD 0 for Toyota Rav4 Hybrid,

NZD 0 for Hyundai Creta Automatic Or Similar,

NZD 0 for Kia Sportage,

NZD 0 for Bmw X3 4x4--4wd,

NZD 0 for Ford Ranger-4wd,

NZD 0 for Citroen Spacetourer,

NZD 0 for Polestar 2,

NZD 0 for Special,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 5500 for Hyundai Ioniq,

NZD 5500 for Ford Focus,

NZD 5500 for Toyota Ch-r,

NZD 5900 for Kia Stonic,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Yaris,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Vw Arteon,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for Skoda Kodiaq,

NZD 7200 for M5 Ford Mustang,

NZD 6001 for Volkswagen Caravelle,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Peugeot 3008,

NZD 5500 for Toyota Rav4 Hybrid,

NZD 5500 for Hyundai Creta Automatic Or Similar,

NZD 5500 for Kia Sportage,

NZD 6001 for Bmw X3 4x4--4wd,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Citroen Spacetourer,

NZD 6001 for Polestar 2,

NZD 0 for Special,

NZD 5900 for ,

NZD 6900 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Rotorua Airport

Hotels

3.8 mi from Prince's Gate Hotel

3.9 mi from Sudima Lake Rotorua

4.2 mi from Cosy Cottage Thermal Holiday Park

Other Landmarks

4.9 mi from Waimangu Volcanic Valley

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -38.109352 176.317366

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Hertz-Rotorua Airport-781-store The Rental Desk
Guest Reviews

Total points： 8.0 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Ward Wood

    Rotorua

    10 /10 Excellent

    Reviewed: Monday, March 23, 2026

    Pick up the car at the airport, very convenient.
    Read More >

  • Leif

    Rotorua

    6 /10 Average

    Reviewed: Monday, March 23, 2026

    Read More >

  • Guy Haywood

    Rotorua

    10 /10 Excellent

    Reviewed: Monday, March 23, 2026

    No staff present, picked up the car directly upon arrival.
    Read More >

  • Harlan Isaiah

    Rotorua

    4 /10 Average

    Reviewed: Monday, March 23, 2026

    Read More >

  • Lyndon Hosea

    Rotorua

    10 /10 Excellent

    Reviewed: Monday, March 23, 2026

    Highly satisfied
    Read More >

More Car Rental Brands at Rotorua Airport

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What's the address of the rental location?

TE NGAE RD,ROTORUA,3074,NZ

What is the Telephone Number?

+6473484081

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Rotorua Airport car rental location is in terminal

You can walk to the counter of Hertz - Rotorua Airport car rental.

Flight Number is Mandatory. No Walkins

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    Nearby Rotorua Airport

  • Hotels

    3.8 mi from Prince's Gate Hotel

    3.9 mi from Sudima Lake Rotorua

    4.2 mi from Cosy Cottage Thermal Holiday Park

  • Other Landmarks

    4.9 mi from Waimangu Volcanic Valley

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