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Europcar, Lyon Airport (saint Exupery) Car Rental

Europcar 2000+ ratings, 14 reviews

Lyon, Auvergne-Rhone-Alpes, France

8.6 / 10 Very Good

Best Price Car Rentals at Lyon Airport(LYS)

Last updated on: September 26, 2021

Europcar - Lyon Airport (saint Exupery) Information, Car Rental Instructions & Policies

Store Location

AEROPORT LYON SAINT EXUPERY

Telephone

+33 (0) 825009900

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Lyon Airport (saint Exupery) car rental location is in terminal

You can walk to the counter of Europcar - Lyon Airport (saint Exupery) car rental.

Our agency and desks are in the rental zone. Shuttles to the Eu-ropcar agency are available for clients from airport terminals 1 and2 every 10 min-utes. Once the administrative formalities have been completedat the desk, you willrnfindyour vehicle in front of the “cabin” .

Return to the Store, Car Park or Key Box & After Hours Return

Please return your vehicle to the car-rental car park (Parking des loueurs).rnFor daytime returns : Please park in the return zone provided(on our site).rnFor nigh-time returns : Please park in the return zone provided(on our site),rnthen leave your key in the key return box.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
EUR 30030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, JCB, AMEX

Visa Master DinersClub JCB AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Mercedes E220, Mercedes Classe V, Audi A5 Sportback Automatique-diesel, Volvo Xc90 Hybride

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

18 - 100 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Fiat 500, Seat Ibuiza, B Renault Clio

The following models require 3 year's of license holding time: Renault Sandero Expression, Peugeot Partner-diesel, Nissan Pulsar, Opel Grandland X, Renault Scenic, Peugeot 508-diesel, Fiat 500 Convertible, New Ecosport, Toyota Hilux, Skoda Octavia Kombi, Citroen C4 Picasso Automatique, Ford Transit Furgon, Renault Grand-scenic, Mini Convertible, Volkswagen Coccinelle Tsi 105 Cv Cabriolet, Jeep Cherokee, Mercedes Classe V, Hyundai Hb20s, Nissan Qashqai 4x2-diesel, Volvo V40 D2 120 Cv-diesel, Toyota Proace Combi 9p, Renault Espace Auto 7 Places, Opel Vivaro 9 Seater Or Similar, Hyundai Tucson-diesel

The following models require 5 year's of license holding time: Audi A5 Sportback Automatique-diesel

The following models require 7 year's of license holding time: Audi A4 Berline-diesel, Mercedes-benz C Class, Skoda Kodiaq (gps), F6 Volvo Xc90, Renault Zoe Gps, Bmw Mini Cabrio, Volkswagen T6 Kombi-diesel, Mercedes E220, Mercedes E 250 Coupe Cdi, Mb Slk 200 Dci Bva, Chrysler 300, E Class Convertible, Lexus Rx 450h

The following models require 10 year's of license holding time: Audi A8, Audi A8 4x4-diesel, Mercedes-benz C-class Convertible Aut., Land Rover Range Rover Sport, Bmw X4 M40, Porsche 911 Carrera S Cabriolet, Porsche Panamera, Ford Mustang Cabriolet

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in France

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 10/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 14/day
capped at EUR 70
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 14.93/day
capped at EUR 74.65
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 5/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 5/day

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Andorra, Austria, Belgium, Denmark, Germany, Finland, Italy, Luxembourg, Monaco, Netherlands, Norway, Sweden, Portugal, Vatican City State, Greece, Ireland, United Kingdom
Please obtain prior written authorization from Europcar to drive the Vehicle outside the Territory. This Authorization may be given within 50 hours of Your request.

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Switzerland

EUR 38.5 per rental

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain
Crossing border to islands and the Ceuta and Melilla enclaves are not allowed.

Must-not:

Taking rental cars to following countries is not allowed:
Czech Republic

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Lyon Airport

Railway Stations

10.7 mi from Part-Dieu Train Station

11.9 mi from Lyon Perrache Train Station

Hotels

8.8 mi from Hôtel Lacassagne

8.9 mi from Chambre D'hôtes La Villa Des Cèdres

8.9 mi from Appart'Hotel Odalys Bioparc

Other Landmarks

11 mi from Tour Du Crédit Lyonnais

11.7 mi from Rue De La République

12.1 mi from La Croix Rousse

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: 45.7272 5.0724

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.6 / 10 Very Good

  • Vehicle condition: 8.5
  • Vehicle cleanliness: 8.5
  • Spaciousness: 9.0
  • Counter staff: 7.7
  • Pick-up location: 8.4
  • Drop-off location: 9.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • F.LLORENS

    Lyon

    8 /10 Very Good

    Reviewed: Wednesday, September 29, 2021

    Like: Car fit to my need
    Read More >
  • J.Boisard

    Satolas

    8.4 /10 Very Good

    Reviewed: Wednesday, September 29, 2021

    Like: Good pick up
    Dislike: Dropping car before time and now discovered they charged me an additional day
    Read More >
  • F.KOCH

    Lyon

    9.8 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Like: Cheap rental but great service and upgrade in the car offered. A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely
    Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.
    Read More >
  • J.Oriel

    Lyon

    9.8 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Like: Booking was swift and simple. No hidden fees and clear what you were booking. Explained insurance in a way that was easy to understand.
    Dislike: no complaints
    Read More >
  • Alex

    Lyon

    9.6 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Like: Easy to pick up and drop off
    Dislike: Car with many scratches No choice for the car in the same category
    Read More >
  • Lizzy B

    Lyon

    9.2 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Like: All very quick and easy.
    Dislike: The deposit money still hasn't been released on my card a week later despite them saying it would be as soon as I returned. Also, would have liked to inspect vehicle with staff before signing.
    Read More >
  • J.Hawkes

    Lyon

    7.7 /10 Good

    Reviewed: Wednesday, September 29, 2021

    Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
    Read More >
  • Anonymous

    Lyon

    9 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Beware the additional ECO charge applicable to all bookings
    Read More >
  • E.Nulman

    Lyon

    10 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Best value for your money
    Read More >
  • D.Benari

    Lyon

    10 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.
    Read More >
  • Anonymous

    Lyon

    10 /10 Excellent

    Reviewed: Wednesday, September 29, 2021

    Great service provided by Europcar
    Read More >
  • FawziD

    Lyon

    7.7 /10 Good

    Reviewed: Wednesday, September 29, 2021

    Comptoir mal organisé. On découvre qu'il faut prendre un numéro un peu par hasard, c'est mal indiqué. Les gens entassés dans un espace très restreint et une attente de plus d'une heure pour récupérer le véhicule. Extrêmement désagréable. Évidemment au service les préposés semblent débordés. Leur système n'est même pas informatisé. J'avais demandé une Peugeot 308 et j'ai eu une Renault Captur. Et on m'attribue cette voiture en fouillant dans des papiers pour voir ce qu'il reste. On ne se sent pas servis par un système professionnel. Je dis pour la voiture que ce n'est pas du tout la même chose. Et on me dit que c'est dans la même catégorie. (Autrement dit que je n'ai rien à dire.) Extrêmement désagréable. Au retour, le préposé ne veut pas faire le tour de la voiture pour constater son état. On doit se fier à la bonne foi de quelqu'un qui ne signe pas de bon de retour du véhicule. Je compte retourner en France tous les ans. Et y dépenser environ le même montant chaque année (plus de 800€). Si j'ai le choix, je ne voudrais plus faire affaire avec Europcar.
    Read More >
  • D.Huxtable

    Lyon

    8 /10 Very Good

    Reviewed: Wednesday, September 29, 2021

    Charged for insurance even though I said I didn’t need it and now struggling to get it refunded
    Read More >
  • A.EL FILALI

    Lyon

    3.3 /10 Poor

    Reviewed: Wednesday, September 29, 2021

    Personnel au guichet horrible pas de sourire voulant à n’importe quel prix de vous vendre des options. La dame a changé deux fois mon véhicule pour enfin me donner autre voiture que celle réservée ( manuelle au lieu d’automatique) La Jeune fille blonde aux yeux bleus limite RACISTE me faisant illusion au vol de voiture .... Plus jamais europcar est le message est à diffuser au plus grand nombre.....
    Read More >
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