From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2511155064
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2511155064
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Hertz, Auckland Downtown Car Rental

Hertz 200+ ratings, 1 reviews

Auckland, Auckland Region, New Zealand

9.7 / 10 Excellent

Hertz - Auckland Downtown Information, Car Rental Instructions & Policies

Store Location

154 VICTORIA ST WEST

Telephone

09 3676350

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driving License + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original Driving License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 12.59/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
NZD 17.25/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 14.95/day
capped at NZD 59.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 14.95/day
capped at NZD 59.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 14.95/day
capped at NZD 59.8

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Multi-island travel is still possible by making two separate bookings for the whole journey, one for each island. Single bookings that include rentals on both islands is no longer possible. STARTING ON ONE ISLAND, ENDING ON THE OTHER: Make your booking from where you plan to begin and end your journey. Please provide the details of when you plan to cross between the islands in the comments section of your booking including ferry date and time, without this information we are unable to guarantee a vehicle will be available for you. Book your ferry crossing early and check your rental agreement, if your cross-over date has changed call rental company 5 days before your ferry. If we are not advised of changes, we cannot guarantee a vehicle will be available. Vehicles must be returned to the original rental Island and we will charge a relocation fee of up to $1000 NZD + GST if this does not occur. The rental process remains the same if your rental involves travelling on both islands but starting and ending on the same. Please note you will be liable for the ferry cross over costs.

Ferry Transportation: Allowed

Hertz allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4500-7200 for other car models.

NZD 5500 for Toyota Corolla Hybrid-hybrid,

NZD 5500 for Volkswagen Golf,

NZD 5500 for Kia Niro Hybrid-hybrid,

NZD 5500 for Nissan Kicks,

NZD 6001 for Cubic Metre Van,

NZD 5500 for Vw Polo,

NZD 5500 for Toyota Camry Hybrid-hybrid,

NZD 0 for Mercedes C180,

NZD 6001 for Description Not Available-hybrid--4wd,

NZD 6001 for Volvo Xc60 4x4--4wd,

NZD 7200 for M5 Ford Mustang Gt,

NZD 6001 for Renault Espace,

NZD 0 for Hyundaibayon,

NZD 5500 for Vauxhall Grandland X,

NZD 5500 for Nissan Qashqai,

NZD 5500 for Nissan X Trail--4wd,

NZD 6001 for Renault Master,

NZD 6001 for Description Not Available-4wd,

NZD 6001 for Ford Wildtrak--4wd,

NZD 6001 for Mercedes-benz V-class Aut. (7+1),

NZD 6001 for Tesla Model 3-electric,

NZD 0 for Hertz Mystery Vehicle,

Theft Insurance Excess differs by car model:

NZD 5900-6900 for other car models.

NZD 0 for Toyota Corolla Hybrid-hybrid,

NZD 0 for Volkswagen Golf,

NZD 0 for Kia Niro Hybrid-hybrid,

NZD 0 for Nissan Kicks,

NZD 0 for Cubic Metre Van,

NZD 0 for Vw Polo,

NZD 0 for Toyota Camry Hybrid-hybrid,

NZD 0 for Mercedes C180,

NZD 0 for Description Not Available-hybrid--4wd,

NZD 0 for Volvo Xc60 4x4--4wd,

NZD 0 for M5 Ford Mustang Gt,

NZD 0 for Renault Espace,

NZD 0 for Hyundaibayon,

NZD 0 for Vauxhall Grandland X,

NZD 0 for Nissan Qashqai,

NZD 0 for Nissan X Trail--4wd,

NZD 0 for Renault Master,

NZD 0 for Description Not Available-4wd,

NZD 0 for Ford Wildtrak--4wd,

NZD 0 for Mercedes-benz V-class Aut. (7+1),

NZD 0 for Tesla Model 3-electric,

NZD 0 for Hertz Mystery Vehicle,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.9 mi from Auckland International Airport

Railway Stations

0.6 mi from Britomart Train Station

Hotels

0.2 mi from Star Victoria Serviced Apartments

0.4 mi from Grand Millennium Auckland

0.4 mi from Avani Metropolis Residences

Other Landmarks

0.3 mi from Sky Tower

0.6 mi from Auckland Harbour Bridge

1.9 mi from Mount Eden Domain

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -36.848107 174.759197

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Guest Reviews

Total points: 9.7 / 10 Excellent

  • Vehicle condition: 10.0
  • Vehicle cleanliness: 10.0
  • Spaciousness: 10.0
  • Counter staff: 10.0
  • Pick-up location: 10.0
  • Drop-off location: 8.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Auckland

    9.7 /10 Excellent

    Reviewed: Tuesday, March 5, 2024

    Yes, but my Hertz gold card membership was not conveyed to Hertz via Qeeq.
    Read More >

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