From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3460670141
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3460670141
logo_img

CAEL, Lisbon - Airport Car Rental

CAEL 400+ ratings, 3 reviews

Lisbon, Portugal

8.8 / 10 Very good

CAEL - Lisbon - Airport Information, Car Rental Instructions & Policies

Store Location

Lisbon Airport, Rua 25 de Abril, no.8, , Prior Velho, 2685-332

Telephone

(+351) 215 989 740 / (+351)927815771

Pickup from Branch or Car Park & After Hours Pickup

The CAEL - Lisbon - Airport car rental location is located out of the airport

Please contact the staff to pick you up to CAEL - Lisbon - Airport car rental when you arrived.

Meet and greet;After picking up your luggage go towards the arrivals exit. nTurn right and go to the “Meeting Point” (next to the Vodafone kiosk), where a Cael representative will be waiting for you.nIf you have any difficulty finding us, please call branch staff

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -21:00
06:30 -21:00
06:30 -21:00
06:30 -21:00
06:30 -21:00
06:30 -21:00
06:30 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 22 years old with charge of EUR 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Portugal

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain
Cael's vehicles are allowed to travel to Spain and the extra cost to do that is 30€. Cross-Border driving is not allowed without prior written consent by CAEL. Changes are subject to Cael's decision. For more information, please check with customer service.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Lisbon Airport

Railway Stations

2.1 mi from Gare Do Oriente

5.1 mi from Rossio Station

5.1 mi from Santa Apolonia Train Station

Other Landmarks

4.6 mi from Aqueduct Of The Free Waters

4.7 mi from Liberty Avenue

5.2 mi from Santa Justa Elevator

FIND ME A CHEAP RENTAL
Map view of CAEL Store Location
coordinates: 38.787317 -9.127888

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 7.3
  • Vehicle cleanliness: 9.3
  • Spaciousness: 10.0
  • Counter staff: 8.6
  • Pick-up location: 8.6
  • Drop-off location: 8.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • P.Brown

    Lisbon

    10 /10 Excellent

    Reviewed: Tuesday, May 21, 2024

    Great service and exactly what we wanted.
    Read More >
  • Anonymous

    Lisbon

    6.7 /10 Average

    Reviewed: Tuesday, May 21, 2024

    I think they advertise in bad intentions only to try to upsell you to a car you already should receive. This is unfortunate and deceiving practice by this company, I will never book again unless it's with a big name rental brand.
    Read More >
  • M.Ignatov

    Lisbon

    9.7 /10 Excellent

    Reviewed: Tuesday, May 21, 2024

    Everything was perfect excepts the fact that we’d had to wait for the company’s representative for another 30 minutes at the airport before we had picked up.
    Read More >
Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!